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Small Business Loan Closer

Role overview

Summary

The Small Business Loan Closer role at Fifth Third Bank focuses on guiding clients through the lending process, ensuring a superior experience. This position is integral to managing deal structures and facilitating communication among stakeholders to meet service level agreements.

Qualifications

  • 2-3 years of related experience.
  • In-depth knowledge of lending guidelines, underwriting and closing procedures.
  • Excellent written and verbal communication skills.
  • Preferred: Bachelor’s Degree or equivalent work experience
  • Preferred: Prior experience in Closing, Sales, Finance or Commercial Real Estate; experience in Practice Finance or Construction project management

Responsibilities

  • Manage a pipeline of active deals in the closing stage including complex structures and multi-facility transactions.
  • Articulate the purpose and requirements of loan closing conditions and explain products and policies clearly.
  • Work with clients on procedures to fulfill closing conditions and provide technical support as needed.
  • Coordinate commercial real estate closings with designated legal counsel and title/escrow offices.

Key facts

  • Remote from: United States
  • Full time
  • Mid-level (2-5 years)
  • $48K – $96K / year
  • English

Hard skills

Other skills

  • Customer Service
  • Communication
  • Sales
  • Teamwork
  • Collaboration

About the company

Fifth Third Bank logo

Fifth Third Bank

  • Banking
  • XLarge
  • 10,001+
At Fifth Third Bank, everything we do is rooted in our purpose: to improve the lives of our customers and the well-being of our communities. Since our founding in 1858, we’ve been committed to creating a better financial experience by empowering our customers and clients to achieve what matters most. Our unified strength is grounded in the individual passion and diversity of more than 20,000 employees who work collaboratively to deliver a better tomorrow to everyone we serve. We offer a strong culture, opportunities for growth 401k match, wellness options, comprehensive insurance plans and additional resources you need to build a lasting and rewarding career path here. Headquartered in Cincinnati, Ohio, we are among the largest money managers in the Midwest. We operate four main businesses—Commercial Banking, Branch Banking, Consumer Lending, and Wealth & Asset Management—and a network of financial centers in Ohio, Kentucky, Indiana, Michigan, Illinois, Florida, Tennessee, West Virginia, Georgia, North Carolina and South Carolina. Consumers also have access to approximately 54,000 Fifth Third fee-free ATMs across the United States. Fifth Third Bancorp is a diversified financial services company and is the indirect parent company of Fifth Third Bank, National Association, a federally chartered institution. Explore Fifth Third career opportunities at: https://www.53.com/content/fifth-third/en/careers.html Fifth Third Bank, N.A., Member FDIC. Fifth Third Bank is proud to be an affirmative action/equal opportunity employer. M/F/D/V

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Job description

Make banking a Fifth Third better®
We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank.

GENERAL FUNCTION:

The Small Business Loan Closer is responsible for guiding clients and their respective professional services teams through the fulfillment cycle of the lending process. Responsible for leading the team in reviewing and validating deal structures for all small business lines.  Accountable for providing accurate, clear, and concise information, and a superior lending experience for external clients through multi-channel interactions.  Primary loan facilitator in an external facing capacity to ensure work-flow deadlines and service level agreements are met.

Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined.  Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Actively manage a pipeline of active deals in the closing stage including complex structures and multi-facility transactions with minimal oversight.
  • Fluently articulate the purpose and requirements of loan closing conditions; explain products and policies in a clear, concise manner to ensure understanding of documents needed for a lending decision.
  • Interactively work with clients on procedures to fulfill closing conditions; provide basic technical support and guidance as needed.
  • Work closely with client advisors/partners to obtain information required to satisfy closing conditions (e.g. leases, sale agreements, bank statements).
  • Effectively communicate to all stakeholders to manage funding timing expectations; maintain high level of customer service by communicating with designated parties in a timely manner ensuring all information is delivered professionally and accurately.
  • Review, evaluate, and analyze documents; work independently to research and resolve issues or answer questions that often involve interpretation of policies and procedures; ensure accurate, complete, and timely execution; consistently meet all quality and adherence standards.
  • Collaborate with Provide stakeholders on the closing diligence review process to ensure loans are collateralized properly and funded efficiently.
  • Coordinate commercial real estate closings with designated legal counsel, diligence providers, and title/escrow offices.

SUPERVISORY RESPONSIBILITIES:

  • None

MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

  • Bachelor’s Degree or equivalent work experience preferred
  • 2-3 years of related experience
  • In-depth knowledge of lending guidelines, underwriting and closing procedures; ability to identify actionable items while reviewing detailed and complex documents
  • Excellent written and verbal communication skills
  • Demonstrated organization and prioritization skills
  • Prior experience in Closing, Sales, Finance or Commercial Real Estate; experience in Practice Finance or Construction project management preferred
  • PC proficient in Windows based software programs (Outlook, Word, Excel, PowerPoint)
  • Ability to analyze policies, procedures and guidelines and make recommendations that maximize productivity while adhering to risk guidelines
  • Demonstrated teamwork, collaboration and customer service skills
Small Business Loan CloserTotal Base Pay Range 48,100.00 - 96,200.00 USD Annual

At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day.

The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance.

Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: https://www.53.com/content/fifth-third/en/careers/benefits.html or by consulting with your talent acquisition partner. 

LOCATION -- Virtual, Ohio 00000

Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting.  Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third.  Any unsolicited resumes – no matter how they are submitted – will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee.

Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

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