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QA Systems Analyst

Role overview

Summary

This role is for a Quality Systems Analyst at Cornerstone Capital Bancorp, focusing on customizing a Loan Origination System. You will collaborate with the QA Team and other departments to ensure the quality of applications and services, leveraging your mortgage industry knowledge to enhance the technology portfolio.

Qualifications

  • 0 - 2 years of experience as a software tester in a professional environment.
  • 1 - 3 years' experience working in mortgage lending.
  • Strong verbal and written communication skills.
  • Attention to detail and a fast learner.
  • Basic proficiency in Windows and Web App Usage and familiarity with MacOS, iOS, and Android.

Responsibilities

  • Create workflow-based test cases to verify functionality and usability of the software
  • Execute test cases focusing on user experience and workflow requirements
  • Report software defects, assist in troubleshooting, and confirm resolution
  • Monitor, track, and report results of tests to verify the impact of code changes on the software

Key facts

  • Remote from: United States
  • Full time
  • Junior (1-2 years)
  • Systems Analyst
  • English

Hard skills

Other skills

  • Quality Assurance
  • Verbal Communication Skills
  • Detail Oriented
  • Problem Solving
  • Microsoft Windows

About the company

Cornerstone Capital Bank logo

Cornerstone Capital Bank

  • Financial Services
  • 51–200
We are a team of dynamic, enthusiastic, and service-oriented individuals who want to make banking and mortgages easier for you. With our upcoming digital banking and mortgage-lending platforms, we're confident you'll feel right at home with the new Cornerstone Capital Bank.Cornerstone Capital Bank, SSB, Member FDIC, NMLS ID# 2258 (www.nmlsconsumeraccess.org)1177 West Loop South, Suite 700, Houston, TX 77027The Roscoe State Bank, a Division of Cornerstone Capital Bank, SSB,117 Cypress St, Roscoe, TX 79545

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Job description

Who we are: 

Cornerstone Capital Bancorp, Inc., headquartered in Houston, is a Texas-based financial services company dedicated to helping families, businesses, and communities thrive. Through its primary subsidiary, Cornerstone Capital Bank, the organization operates a community and business banking franchise alongside a premier national home lending, servicing, and home insurance platform-based financial services company dedicated to helping families, businesses, and communities thrive. 

Guided by a core Mission, Vision and Convictions statement, Cornerstone operates 17 full-service banking locations across major Texas markets and more than 150 mortgage offices nationwide.  The company has served nearly 700,000 customers through its family of brands, including Cornerstone Home Lending, Roscoe Bank, Peoples Bank, Cornerstone Servicing, and Cornerstone Insurance. Supported by 1,600 team members, Cornerstone is consistently recognized as a Fortune-certified Great Place to Work® and a Top Workplace.  

Formed through the combination of Cornerstone Home Lending and The Roscoe State Bank, Cornerstone brings more than a century of experience and is the highest-capitalized new bank in Texas history. 

We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us.

Who we are looking for: 

We are seeking a detail-oriented Quality Systems Analyst with mortgage industry experience and knowledge to help customize a COTS (commercial, off-the-shelf) Loan Origination System. Through this opportunity, you will be able to change the course of your career and continue to grow within our technology team as an IT professional.

The Team:

The QA Team works closely with Product Management, Software Development, and IT Operations. QA services include testing methods such as user acceptance, functionality, performance, regression, and more that help to ensure the quality of business applications and services as well as the identification, tracking, and resolution of bugs and defects. The QA Team embraces test automation to deliver an efficient and effective Quality program.

What You’ll Be Doing: 

The QA Analyst is an integral member of our IT Team. The role is critical in our ability to ensure excellence in our applications, processes, and infrastructure, allowing for expansion of the ever-growing CCB technology portfolio. We hope to have you use your knowledge of the mortgage origination process to help us:

  • Create workflow-based test cases to verify functionality and usability of the software 
  • Execute test cases with an eye toward user experience as well as meeting the requirements of the workflow 
  • Report software defects, assist in troubleshooting the cause, and confirm resolution 
  • Monitor, track, and report results of tests designed to verify the impact code changes have on the software 
  • Work with the development team to ensure the end-product is ready for use by mortgage origination team members 
  • Support the system after release to troubleshoot reported defects, report verified bugs, and confirm resolution 
  • Develop measures to ensure quality of the software 
  • Determine needs for testing and communicate with team

 Required Experience:

  • 0 - 2 years of experience as a software tester in a professional environment
  • 1 - 3 years' experience working in mortgage lending
  • Strong verbal and written communication skills
  • Attention to detail and a fast learner
  • Basic proficiency Windows and Web App Usage and familiarity with MacOS, iOS and Android
  • Ability to troubleshoot unexpected outcomes

What we offer:  

Because we recognize and reward hard work, we offer a competitive salary, Medical, Dental, Vision, Accidental Death, Long-Term Disability, Short-Term Disability, FSA, HSA, 401K, Basic Life, Voluntary Life, and Paid Parental Leave benefits, as well as the opportunity for a performance-based bonus based on position and department. 

What To Do Next: 

If Cornerstone Capital Bank sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to apply to become a member of our winning team! And remember, once you're a part of our Cornerstone family, we'll continue to invest in you as an asset in our company. As many of our team members can tell you, there's something special about working at Cornerstone. 

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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