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Digital CRM Architect - BA

Role overview

Summary

This role focuses on driving technological excellence and functional strategy as a Digital CRM Architect and Business Analyst. You will work with a client that serves Fortune 500 companies, engaging in complex engineering challenges and contributing to AI-driven automation and cloud solutions.

Qualifications

  • 10+ years of experience in Business Analysis and Functional Consulting.
  • 6+ years of hands-on experience working directly with Dynamics 365 Sales and Power Automate.
  • Advanced Oral English for seamless collaboration with global teams.
  • Preferred: Advanced Spanish.
  • Preferred: Active PL-200 Certification (Microsoft Power Platform Functional Consultant) is highly

Responsibilities

  • Act as the Subject Matter Expert (SME) and Functional Architect for enterprise CRM initiatives.
  • Lead end-to-end project activities including initial discovery phases and comprehensive gap analysis.
  • Conduct detailed business analysis to bridge the gap between business requirements and technical solutions.
  • Design and orchestrate workflows and system architectures utilizing Dynamics 365 Sales and Power Automate.

Key facts

Hard skills

Other skills

  • Consulting
  • Resilience
  • Emotional Intelligence

About the company

Sequoia Global Services logo

Sequoia Global Services

  • Staffing & Recruiting
  • Startup
  • 11–50
From Technologist to Technologist. We are the catalysts of digital evolution. Our core expertise lies in connecting Top Technologists with Top Companies through unparalleled IT headhunting solutions. Our international expertise helps businesses of all sizes innovate and succeed. Our clients are global companies with over 100k employees serving 700+ clients in 50+ countries. Rooted in a profound grasp of technology, our premier IT Headhunting Services drive transformative growth for Fortune 500 corporations. We maintain the highest standards of technological innovation to meet global demands.

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Job description

Description

At Sequoia Connect, we are a Talent-First Technology Ecosystem that redefines how elite professionals interact with the global digital landscape. We move beyond traditional models to act as a catalyst for the top 1% of global talent, connecting human potential with complex industrial execution. By joining our inner circle, you are not simply taking a position; you are aligning with a strategic partner dedicated to updating your "Human OS" and accelerating your growth through world-class, high-impact projects.

We are currently partnering with a rapidly growing, automation-led powerhouse that serves 31 Fortune 500 companies across the financial, healthcare, and manufacturing sectors. With a global workforce of over 32,000 employees and a presence in 28 countries, our client is a titan of digital transformation. Their "Automate Everything, Cloudify Everything" strategy ensures you will be working at the absolute forefront of AI-driven automation and cloud solutions.

This is your chance to thrive in a "Customer Success, First and Always" environment that prizes continuous learning and radical ownership. You will collaborate within an international network of expertise across 39 delivery centers worldwide, gaining exposure to complex engineering challenges that redefine industrial standards. If you are a driven professional looking for a dynamic, forward-thinking workplace where your growth is the priority, this is where you belong.

We are currently searching for a Digital CRM Architect - BA:

Client Overview We are partnering with Our Client to identify a highly skilled Digital CRM Architect and Business Analyst to drive technological excellence and functional strategy.

The Challenge (Responsibilities)

  • Act as the Subject Matter Expert (SME) and Functional Architect (G7+) for enterprise CRM initiatives.
  • Lead end-to-end project activities including initial discovery phases and comprehensive gap analysis.
  • Conduct detailed business analysis to bridge the gap between business requirements and technical solutions.
  • Design and orchestrate workflows and system architectures utilizing Dynamics 365 Sales and Power Automate.

Your Profile (Requirements)

  • 10+ years of experience in Business Analysis and Functional Consulting.
  • 6+ years of hands-on experience working directly with Dynamics 365 Sales and Power Automate.
  • High-Performance Mindset: Resilience, emotional intelligence, and a focus on agile delivery.
  • Technologist DNA: A deep understanding of the difference between "coding" and "engineering."

Desired

  • Active PL-200 Certification (Microsoft Power Platform Functional Consultant) is highly preferred.
  • Familiarity with cloud-native foundations or AI coding assistants.

Languages

  • Advanced Oral English: For seamless collaboration with global teams.
  • Advanced Spanish.

Special Notes

  • Remote work environment.

Work Arrangement We value flexibility to support your lifestyle. This position is available as:

  • Remote (Depending on specific project needs).

If you meet these qualifications and are pursuing new challenges, start your application on our website to join an award-winning employer. Explore all our job openings | Sequoia Career’s Page: https://www.sequoia-connect.com/careers/


Requirements

10+ years of BA/Functional Consulting experience; 6+ years with Dynamics 365 Sales and Power Automate; PL-200 certification preferred.


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