Senior ServiceNow Developer – ITSM

This is a remote position.

We are looking for two Senior ServiceNow Developers specialising in ITSM for a project in Saudi Arabia, working fully remotely from Poland. The consultants will support the development, configuration and optimisation of an existing ServiceNow environment. The main focus is ServiceNow IT Service Management, together with application development, portals, integrations, automation and platform improvements. We need developers who can work independently, review other developers' work and ensure the quality of technical solutions.

Location: Poland (100% remote)

Responsibilities
• Develop and configure ServiceNow ITSM modules and build applications using App Engine.
• Develop and maintain ServiceNow portals, scripts, workflows and platform customisations, following ServiceNow standards and best practices.
• Implement REST and SOAP API integrations, work with Integration Hub and support integration with external enterprise systems.
• Develop automated workflows, support document management and configure Playbooks and Workspaces.
• Review code and customisations delivered by other developers and validate scripts, workflows and technical fixes.
• Write and execute test scripts and identify technical defects and performance problems.
• Improve platform performance and usability and configure dashboards and Platform Analytics.
• Maintain technical documentation, prepare user guides and transfer knowledge to client teams.
• Work using Agile development methods.

Requirements

• Minimum 7 years of overall technical experience
• Minimum 5 years of advanced practical ServiceNow ITSM development
• Strong ServiceNow platform development and configuration experience
• ITSM implementation experience
• ServiceNow Portals, App Engine, Integration Hub and Document Management
• REST and SOAP APIs
• Dashboards, Platform Analytics, Playbooks and Workspaces
• Experience reviewing other developers' work
• Experience writing and executing test scripts
• Ability to work independently
• ServiceNow Certified System Administrator (CSA)
• ServiceNow Certified Application Developer (CAD)
• ServiceNow Certified Implementation Specialist – ITSM (CIS ITSM)

Benefits

• 100% remote work model
• Initial 6-month engagement on an international project
• Start within 3 weeks