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Associate I, Vigilance

Role overview

Summary

This role supports regulatory post-market activities for Class III active implantable medical devices at Advanced Bionics. You will assist in ensuring compliance with global regulatory reporting requirements and contribute to the management of product complaints and incident reports.

Qualifications

  • High School Diploma.
  • Complaint handling experience.
  • Excellent written and verbal communication skills.
  • Proficient in Microsoft Office and comfortable working with cloud-based systems.
  • Preferred: Bachelor's degree in a scientific discipline, engineering, or equivalent

Responsibilities

  • Evaluate product complaints to determine reportability based on FDA and applicable country requirements.
  • Generate and submit medical device incident reports in accordance with regulatory requirements.
  • Manage reportable events through closure.
  • Provide guidance regarding required content for reportable incidents.

Key facts

  • Remote from: United States
  • Full time
  • Junior (1-2 years)
  • $64K – $81K / year
  • English

Hard skills

Other skills

  • Microsoft Office
  • Self-Motivation
  • Detail Oriented
  • Non-Verbal Communication

About the company

Sonova Group logo

Sonova Group

  • Medical Devices
  • Large
  • 10,001+
Around 25% of the world’s population is living with hearing loss. At Sonova, we envision a world where everyone enjoys the delight of hearing and lives a life without limitations. From personal audio devices and wireless communication systems to audiological care services, hearing aids, and cochlear implants. Our product brands – Phonak, Unitron, Sennheiser (under license), and Advanced Bionics – create compelling new products to offer the optimal solution for an ever growing consumer base through our globally diversified sales and distribution channels, including our well established global audiological care business. With a presence in over 100 countries and more than 16,000 employees, we leverage our global infrastructure and local roots. We aim for an inclusive work environment and culture that fosters a good balance of family and work-life for everyone. Our workforce is made up of 110 nationalities across 4 generations. We are pleased that 51% of all positions involving staff responsibilities are held by women. In 2006, Sonova founded the non-profit Hear the World Foundation, which seeks to give children living with hearing loss access to audiological care in low- to middle-income countries. To find out more, visit sonova.com or talk to us at hr@sonova.com.

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Job description

 

Remote | Valencia, CA

Advanced Bionics is looking for a Vigilance Associate I to support regulatory post-market activities for Class III active implantable medical devices. This role will support global regulatory reporting requirements and help ensure compliance with applicable regulatory requirements.

Responsibilities:

  • Evaluate product complaints to determine reportability based on FDA and applicable country requirements.
  • Generate and submit medical device incident reports in accordance with regulatory requirements.
  • Manage reportable events through closure.
  • Provide guidance regarding required content for reportable incidents.
  • Assist with technical reviews and analysis of data required by regulatory agencies.
  • Support updates to systems and procedures as regulatory requirements change.
  • Maintain departmental databases and documentation.
  • Participate in and document audits.
  • Support regulatory submissions, tenders, and renewals.

More about you:

  • High School Diploma required.
  • Bachelor's degree in a scientific discipline, engineering, or equivalent preferred.
  • Complaint handling experience is required.
  • Highly organized, efficient, self-motivated, and detail-oriented.
  • Excellent written and verbal communication skills.
  • Strong writing, proofreading, and data management skills.
  • Proficient in Microsoft Office and comfortable working with cloud-based systems.
  • Experience with Oracle, SAP, and Salesforce preferred.
  • Ability to travel up to 20%. 

Don't meet all the criteria? If you’re willing to go all in and learn we'd love to hear from you!

We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered.

Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please contact Sonova Human Resources.

What we offer:

  • Medical, dental and vision coverage*
  • Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
  • TeleHealth options
  • 401k plan with company match*
  • Company paid life/AD&D insurance
  • Company paid Short/Long-Term Disability coverage
  • Accident/Hospital Indemnity coverage
  • Legal/ID Theft Assistance
  • PTO, floating Diversity Day, & paid holidays*
  • Paid parental bonding leave
  • Employee Assistance Program
  • Robust Internal Career Growth opportunities
  • Tuition reimbursement
  • Hearing aid discount for employees and family
  • Internal social recognition platform

Plan rules/offerings dependent upon group Company/location. 

This role's pay range is between: $64,000 - $81,000.

How we work:

At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.

 

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