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Creator Manager

Role overview

Summary

The Creator Manager role at Reacher focuses on managing the day-to-day operations of the creator community. You will engage with creators, facilitate brand partnerships, and ensure smooth communication between creators and brands. This position is integral to enhancing the creator experience on Reacher's AI-powered TikTok Shop affiliate platform.

Qualifications

  • Experience as a creator manager, creator community manager, or affiliate manager on TikTok Shop.
  • Experience with brand-creator deals on TikTok Shop.
  • Fluent written and spoken English.
  • Comfort working fast in a startup and doing the work yourself.
  • Preferred: You're a TikTok or Instagram creator yourself.

Responsibilities

  • Recruit TikTok Shop creators into the Reacher community and Creator app.
  • Run our Discord community day to day: answer questions, post updates, and keep members engaged.
  • Match creators with brand campaigns and keep a steady flow of deals in front of them.
  • Follow up with creators on briefs, revisions, and posting, and with brands on approvals and payouts.

Key facts

Hard skills

Other skills

  • Communication
  • Engagement Skills
  • Coaching

About the company

Reacher logo

Reacher

  • AdTech & MarTech
  • Unknown
Reacher is an AI-powered SaaS platform that automates and scales creator and affiliate relationships for TikTok Shop sellers. It offers creator discovery, automated personalized outreach, campaign and community management, creative analysis, and creator relationship tracking to help brands grow sales and creator-generated content at scale. Reacher is an official TikTok Shop partner and Y Combinator-backed, serving brands across multiple global markets.

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Job description

Location: Remote (US). You'll work US hours, Pacific time preferred.

Employment Type: Full-time

About the role

We're hiring a Creator Manager to run the day-to-day of Reacher's creator community. Reacher is an AI-powered TikTok Shop affiliate platform used by thousands of brands, and our Creator app connects those brands with creators through paid, retainer, and challenge campaigns. You will recruit creators, keep the community active, match creators with brand campaigns, and follow up until the content is posted and everyone gets paid. You'll report to Paul Baron, our Head of Creator. This role is hands-on and talks to creators every day.

What you'll do

  • Recruit TikTok Shop creators into the Reacher community and Creator app, with a focus on creators who actually drive sales

  • Run our Discord community day to day: answer questions, post updates, and keep members engaged

  • Match creators with brand campaigns and keep a steady flow of deals in front of them

  • Follow up with creators on briefs, revisions, and posting, and with brands on approvals and payouts

  • Coach creators on what converts, using top-performing videos and campaign results

  • Turn creator wins into stories and content that help grow the community

What you bring

  • Experience as a creator manager, creator community manager, or affiliate manager on TikTok Shop

  • You've run an active creator community, ideally for an agency or a TAP or CAP

  • Experience with brand-creator deals on TikTok Shop

  • Fluent written and spoken English. You're quick, clear, and friendly with creators and comfortable hosting calls

  • Comfort working fast in a startup and doing the work yourself

Nice to have

  • You're a TikTok or Instagram creator yourself

  • You use AI tools to automate the repetitive parts of creator management

  • Comfort on camera and at in-person creator events

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