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Provider Relations Coordinator - Inbound

Role overview

Summary

This role focuses on being a trusted liaison for providers, assisting them in navigating processes and resolving issues. You will contribute to a collaborative team at EXL Health, which emphasizes professional growth and development.

Qualifications

  • Experience in provider relations or a similar role.
  • Strong communication skills.
  • Ability to work collaboratively in a team.
  • Problem-solving skills.
  • Preferred: Interest in professional development and career advancement.

Responsibilities

  • Serve as a liaison for providers to help them navigate processes.
  • Resolve issues and improve provider experience.
  • Collaborate with team members in a remote work environment.

Key facts

Hard skills

Other skills

  • Communication
  • Collaboration

About the company

EXL logo

EXL

  • Outsourcing & BPO
  • XLarge
  • 10,001+
Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.

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Job description

Why You’ll Love This Role:

  • Work From Anywhere: Enjoy the flexibility of remote work while contributing to a fast-paced, collaborative team.
  • Provider Advocate: Be the trusted liaison for providers, helping them navigate processes, resolve issues, and improve their experience.
  • Growth-Oriented Culture: EXL Health prioritizes your professional development and career advancement.

*Base Pay Range: $15.00 - $25.00/hr

For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits

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