Logo for BH Partner S.A.C.

Remoto Asesor ATC / Horarios AM y PM! / Bonos + Comisiones

Role overview

Summary

This role is for a Technical Advisor at PARTNER SERVICE, a contact center specializing in customer service and sales outsourcing. You will provide solutions to customers regarding home services, ensuring their needs are met effectively.

Qualifications

  • Minimum 3 months of experience in call center, sales, or cross-selling.
  • Must be over 18 years old.
  • Must have a PC or laptop with Windows 10.
  • Minimum 8GB RAM.
  • Preferred: Education level: Secondary education.

Responsibilities

  • Attend to customer inquiries regarding home services such as cable, internet, and telephone.
  • Provide technical support and manage customer complaints.
  • Handle billing and post-sale requests.
  • Conduct technical visits as needed.

Key facts

Hard skills

Other skills

  • Sales
  • Customer Service
  • Problem Solving

About the company

BH Partner S.A.C. logo

BH Partner S.A.C.

  • Outsourcing & BPO
  • 4
BH Partner S. A. C. is a Lima-based contact center and business process outsourcing company that provides inbound and outbound call services, telesales, customer support, and related advisory services (e. g. , comercio exterior) for telecommunications, insurance and financial clients at national and international levels. The company emphasizes integrated management systems, operational support and customer-service solutions for B2B clients.

Your match analysis

See how your profile stacks up against this role.

We compared the job requirements to your profile to show where you're strong and where you fall short.

Job description

Somos PARTNER SERVICE un Contact Center . Contamos con más de 10 años de experiencia, especializado en el outsourcing de ventas, retenciones, servicios de back office y de atención al cliente, contribuyendo al éxito de nuestros clientes.

¡LA GESTION ES 100% REMOTA!

BENEFICIOS:

  • Sueldo fijo según rango de horario
  • Bono de permanencia S/200
  • Comisiones ilimitadas
  • Beneficios corporativos (Salud, entretenimiento, movilidad, educación, etc.)
  • Capacitaciones PAGADAS.

FUNCIONES

  • El Asesor Técnico será responsable de atender y brindar soluciones a los clientes de servicios fijos hogar (cable, internet y telefonía), gestionando consultas, soporte técnico, visitas técnicas, reclamos, facturación y solicitudes de postventa.

HORARIOS

Disponibilidad para trabajar de lunes a domingos.

  • Full time
  • Semi full
  • Part time

REQUISITOS:

  • Mayor de 18 años
  • Experiencia mínima de 3 meses en CALL CENTER ATC, VENTAS O CROSSELING.
  • Vacantes para Lima y Provincias.
  • Contar con PC / Laptop.
  • Sistema Operativo Windows 10
  • Procesador Core i3 de 5ta generación o equivalentes en adelante.
  • Memoria 8GB RAM mínimo.
  • Internet Cableado min. 50 de velocidad.
  • Audífono con entrada de USB
  • Cámara encendida en capacitación (indispensable)

CAPACITACIONES

Horario: 9:00am a 5:00pm - Lunes a Sábado

Los tres primeros meses RxH (salario + Bonos completo) a partir del 4to mes según indicadores planilla Pyme.

¡Postula ahora y forma parte de una empresa sólida con oportunidades de crecimiento profesional!

#LI-Onsite

Requisitos

Estudios

Educación Secundaria None

Related jobs

See all Swift Developer jobs

Other jobs at BH Partner S.A.C.