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Product Owner / Business Analyst – AI-Assisted Product Delivery

Role overview

Summary

This role supports Isha’s digital products in an Agile environment at S2Tech, connecting business stakeholders, developers, and UI/UX teams. It focuses on translating business needs into clear requirements and delivering reliable products while utilizing AI tools for analysis and testing.

Qualifications

  • Demonstrated business analysis and/or product ownership experience in Agile software delivery, including requirements elicitation and clear documentation.
  • Ability to translate business needs into actionable user stories and acceptance criteria and maintain a prioritized product backlog.
  • Strong understanding of Agile/Scrum practices and iterative development, with proficiency in modern Agile work-management tools.
  • Strong stakeholder management and communication skills, including the ability to challenge assumptions, manage competing priorities, and protect the team’s delivery focus.
  • Preferred: Direct experience using AI agents or large language models in product work, or a proactive willingness and ability to upskill and adopt AI-assisted methods.

Responsibilities

  • Understand business processes, stakeholder needs, and product objectives; maintain clear communication across business, development, and UI/UX teams
  • Translate business requirements into product requirements, well-defined user stories, business rules, and testable acceptance criteria
  • Own and refine the product backlog, prioritizing features, defects, and technical debt in alignment with business value and technical dependencies
  • Conduct product acceptance testing, identify defects early, and coordinate resolution and validation with the technical team

Key facts

Hard skills

Other skills

  • Detail Oriented
  • Communication
  • Teamwork
  • Problem Solving

About the company

S2Tech logo

S2Tech

  • GovTech
  • SME
  • 51–200
S2Tech currently offers a diverse set of IT and Business Focused services. The realm of IT focused services includes Integration services, System Support services, and Website Development services. Quality services, Staff augmentation services, and Training services fall under our Business focused services. Each day we bring a unique depth of client and industry expertise to make our clients successful. Our client's success is, after all, the sole measure of our own success. S2Tech is certified as a Minority Business Enterprise (MBE) in 13 states. Since 1999, we have provided Medicaid system development and enhancement services to Medicaid programs in 34 states and the District of Columbia. We have also provided technical services to a number of private and public companies. Today, we support legacy MMIS operations; HIPAA, NPI, 5010, ICD-10 and MITA assessment and remediation projects; and the evolving Java and .Net service-oriented architecture system development environments. We are currently engaged on two dozen projects nationwide providing both supplemental staffing and project-based support. In today’s Medicaid marketplace, few technical services companies can match S2Tech’s MMIS applications experience. We offer clients three staffing models: on-site at the client’s office; off-site at a U.S.-based S2Tech office; or off-shore at S2Tech’s Hyderabad, India Development Center. We have an unbroken record of successful projects. A recent client-wide survey placed client satisfaction with our services at a 4.8 on a 5.0 scale. Our customer retention rate is very close to 100%.

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Job description

Product Owner / Business Analyst – AI-Assisted Product Delivery

Location: Remote – India

About Us:

S2Tech provides technology consulting and resource support for healthcare and government health and human services programs. Our work includes Medicaid systems, business analysis, testing, data and integration, and application support. We work directly with government clients and alongside consulting and technology partners. Feel free to learn more at www.s2tech.com.

Job Overview:

S2Tech is seeking a Product Owner / Business Analyst to support Isha’s digital products in an Agile environment. The role connects business stakeholders, developers, and UI/UX teams to translate business needs into clear requirements and deliver usable, reliable products. The successful candidate will work alongside AI tools and agents, applying careful review and independent judgment to identify omissions, errors, and deviations from business requirements. Candidates may bring direct AI experience or a demonstrated willingness and ability to learn these tools quickly.

If you would like more info about this position or have any questions, please feel free to get in touch with David Godwin – davidg@s2tech.com.

Responsibilities:

  • Understand business processes, stakeholder needs, and product objectives; maintain clear communication across business, development, and UI/UX teams
  • Translate business requirements into product requirements, well-defined user stories, business rules, and testable acceptance criteria
  • Own and refine the product backlog, prioritizing features, defects, and technical debt in alignment with business value and technical dependencies
  • Work with the delivery team to plan sprints, define scope, clarify requirements, and participate actively in Agile ceremonies
  • Conduct product acceptance testing, identify defects early, and coordinate resolution and validation with the technical team
  • Collaborate with UI/UX designers to develop user-centric workflows and communicate design needs through user flows or wireframes, as appropriate to the assignment
  • Use AI tools and agents to support requirements analysis, story development, testing, and delivery; validate outputs against business needs and correct inaccuracies
  • Analyze user feedback and product analytics to recommend improvements and inform backlog priorities
  • Provide product training and serve as a point of contact after launch, helping users navigate issues and coordinating defect resolution

Required Qualifications:

  • Demonstrated business analysis and/or product ownership experience in Agile software delivery, including requirements elicitation and clear documentation
  • Ability to translate business needs into actionable user stories and acceptance criteria and maintain a prioritized product backlog
  • Strong understanding of Agile/Scrum practices and iterative development, with proficiency in modern Agile work-management tools
  • Strong stakeholder management and communication skills, including the ability to challenge assumptions, manage competing priorities, and protect the team’s delivery focus
  • Attention to detail and sound judgment when reviewing requirements, product behavior, and AI-generated outputs
  • Ability to conduct product acceptance testing and work with developers to explain, track, and resolve defects
  • A data-driven approach to interpreting user feedback and product analytics
  • Direct experience using AI agents or large language models in product work, or a proactive willingness and ability to upskill and adopt AI-assisted methods

Preferred Qualifications:

  • Hands-on experience with Claude or comparable AI assistants for business analysis, product ownership, or software delivery
  • Experience reviewing and improving AI-generated requirements, user stories, test scenarios, or product documentation
  • Experience collaborating with UI/UX teams and creating user flows or wireframes
  • Experience delivering product training and supporting users after launch

S2Tech is committed to hiring and retaining a diverse workforce. We are an equal opportunity employer making decisions without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected class.

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