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Associate, Technical Sales - Bilingual

Role overview

Summary

This role focuses on generating new business and supporting the growth of existing accounts at Concentrix. You will partner with sales teams to demonstrate the value of services and engage with customers to understand their needs. The position is integral to enhancing customer relationships and driving sales success.

Qualifications

  • 1.5+ years of experience in sales or related fields.
  • Fluent in English (C1).
  • Fluent in Spanish.
  • High school Diploma.
  • Preferred: Experience with customer experience and sales.

Responsibilities

  • Attend customer meetings and conduct sales presentations.
  • Prepare technical proposals and presentations to support sales teams.
  • Identify and analyze customer needs to propose potential solutions.
  • Advise customers on technical aspects of products and services.

Key facts

Hard skills

Other skills

  • Sales
  • Communication
  • Engagement Skills
  • Problem Solving
  • Decision Making
  • Relationship Building

About the company

Concentrix logo

Concentrix

  • Outsourcing & BPO
  • XLarge
  • 10,001+
We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.

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Job description

Job Title:

Associate, Technical Sales - Bilingual

Job Description

Imagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community.

We are looking for a Associate Technical Sales to join our team. Today.

We are Concentrix. We are dedicated to creating success for our clients, the communities around us and each other. We provide outsourced inside sales, customer success, renewals management, and channel management solutions for the world's greatest brands. At Concentrix, you will be part of our diversified team that makes an impact for our clients. All of this is possible because of the talent you have to offer.

The future team member that will love this job will demonstrate the value and benefits of our services by supporting our sales teams. Reporting to a Associate Sales Manager, you will generate new business and ensures growth of existing accounts for assigned client/territory, with low to moderate complexity. Along the way you will have access to excellent training opportunities to grow and an attractive benefit package; including, medical insurance and more. At Concentrix, you can truly Own Your Future!

You Have

  • 1.5+ year of experience in sales or related fields

  • Fluent in English (C1)
  • Ability to extract hidden or unrealized requirements and gain consensus on these requirements with the customer
  • Ability to focus ambiguous customer needs into specific, deliverable requirements
  • Experience establishing communication and engagement with prospects and communicate with higher level technical staff
  • Experience identifying problems and implementing solutions
  • Experience with customer experience and sales
  • A passion to learn and optimize new technology and data
  • Make decisions under conditions of uncertainty or limited data
  • Highschool Diploma

You Will:

  • Attend customer meetings, conduct sales presentations, and deliver product/service demonstrations
  • Provide responses to product/service and industry questions
  • Prepare low to moderately complex technical proposals and presentations to support sales teams
  • Demonstrate proficient solution selling abilities
  • Identify and analyze low to moderate customer/client needs and develop intermediate range strategies on how to competitively meet needs and propose potential solutions.
  • Advise customers and sales teams on technical aspects of products and services, observing customer's needs and goals
  • Be a customer advocate for pre- and post-sales activities
  • Manage external competitive pressures and handle objections to help retain customers
  • Work with multiple partners, building effective relationships with decision-makers at all levels

Location:

Costa Rica- San Jose

Language Requirements:

English (Required), Spanish (Required)

Time Type:

Full time

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