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Technical Sales Support (Healthcare)

Role overview

Qualifications

  • Bachelor's degree in Engineering, Packaging, Manufacturing, or a related field
  • Minimum of 5 years of experience in healthcare, pharmaceutical packaging, medical devices, filling equipment, or related industries
  • Strong customer-facing experience and project management skills
  • Excellent communication, problem-solving, and relationship-building abilities

Responsibilities

  • Provide technical expertise and support to the North America Healthcare Sales team
  • Lead technical discussions with customers, fillers, CDMOs, and internal stakeholders
  • Support filling lines, packaging lines, validation activities, and commercialization projects
  • Troubleshoot technical and quality-related issues, working with internal teams to identify effective solutions

Key facts

Hard skills

Other skills

  • Technical Acumen
  • Troubleshooting (Problem Solving)
  • Customer Service
  • Collaboration
  • Communication
  • Problem Solving
  • Relationship Building

About the company

Silgan Dispensing logo

Silgan Dispensing

  • Paper, Packaging & Printing
  • 10,001+
Silgan Dispensing Systems is a leading global supplier of highly engineered triggers, pumps, sprayers and dispensing closure solutions to major branded consumer goods product companies in the home, health and beauty markets. With its breadth and depth of technology, consumer insights, and manufacturing expertise, Silgan Dispensing Systems provides innovative and customizable solutions that meet all distribution needs. Whether the application calls for a pump, a sprayer or a custom dispensing device, Silgan Dispensing Systems can tailor our wide-ranging and well-known product portfolio for our customers’ needs. As a leader in global dispensing solutions, Silgan Dispensing Systems is committed to improving both customer experience and its partners’ businesses.

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Job description

Join Our Team at Silgan Dispensing!


Silgan Dispensing is seeking an experienced Technical Sales Support professional to support our North America Healthcare business. This role is an excellent opportunity for someone with a strong technical background in healthcare, pharmaceutical packaging, medical devices, or filling equipment who enjoys working directly with customers and collaborating across teams.


In this position, you will serve as a key technical resource, partnering with customers, contract development and manufacturing organizations (CDMOs), the Sales team, and internal departments to support projects from initial concept through commercialization.


Key Responsibilities

  • Provide technical expertise and support to the North America Healthcare Sales team.
  • Lead technical discussions with customers, fillers, CDMOs, and internal stakeholders.
  • Support filling lines, packaging lines, validation activities, and commercialization projects.
  • Coordinate customer projects from initial concept through successful commercialization.
  • Collaborate with Product Management, Project Management, Quality, Manufacturing, and Sales teams to ensure customer needs are met.
  • Troubleshoot technical and quality-related issues, working with internal teams to identify effective solutions.

What We're Looking For

  • Bachelor's degree in Engineering, Packaging, Manufacturing, or a related field.
  • Minimum of 5 years of experience in healthcare, pharmaceutical packaging, medical devices, filling equipment, or related industries.
  • Strong customer-facing experience and project management skills.
  • Excellent communication, problem-solving, and relationship-building abilities.
  • Ability to travel as required to support customers and business needs.

Preferred Qualifications

  • Experience working with pharmaceutical, healthcare, medical device, or CDMO customers.
  • Knowledge of filling line equipment, packaging equipment, and validation processes.
  • Familiarity with regulated manufacturing environments.

Work Environment

This is a remote, home-based position supporting customers throughout North America. Frequent travel is required for customer meetings, industry events, and internal business activities. Travel may include both air and automobile transportation.


Why Join Silgan Dispensing?

At Silgan Dispensing, you'll have the opportunity to work with cross-functional teams, support innovative healthcare packaging solutions, and play an important role in helping our customers bring their products to market.


Interested in joining our team? We encourage you to apply!


The anticipated starting salary for this position is $ 80,000. Final compensation may be higher and will be commensurate with the selected candidate’s experience, qualifications, and overall value they bring to the organization.



Equal Employment Opportunity

Silgan Dispensing is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

LIMITATIONS AND DISCLAIMER

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.

Silgan is an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, or the presence of a disability, which would not prevent the performance of essential job duties with, or without reasonable accommodation of any other protective status.

Silgan is a drug-free workplace.

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