Data & Billing Specialist Full-Time

Full-Time Data & Billing Specialist | Acadia

Location: Remote (US Eastern Time Zone Required)

Type: Full-Time The Role in Context

Acadia is looking for a Data & Billing Specialist to serve as a critical backup and support pillar for our finance leadership. In this role, you will work closely with our Assistant Controller to master our billing engine (Ordway) and provide high-level data support to our Head of Finance and Controller.

We are a lean, high-output team. We don’t need a "task-taker"—we need a partner who is curious, proactive, and committed to data cleanliness and accuracy above all else.

The "Acadia Mindset": Ask, Don’t Guess

We have a simple philosophy: We value questions over assumptions. If a data point doesn't look right, or if you aren't 100% sure how a contract should be structured in Ordway, we want you to pause and ask. We believe that a well-timed question—backed by your own hypothesis—prevents the issues that result from guessing. You are encouraged to challenge our processes and bring new ideas to the table; we are always open to feedback on how to do things better.

What You’ll Do

• Ordway Ownership: Learn to translate SOW contract terms into subscription models within Ordway. Eventually, you will take the lead on daily Ordway management, with the Assistant Controller providing oversight.
• QBO Integration: Ensure the seamless sync between Ordway and QuickBooks Online (QBO), keeping our general ledger pristine.
• Leadership Support: Assist the Head of Finance and Controller with ad-hoc data requests, financial reporting, and audit preparation.
• Data Hygiene: Proactively manage and audit data cleanliness across all financial systems to ensure reporting is 100% reliable.
• Data Integrity: Use tools like Coupler and SaasAnt to manipulate and import data with laser-sharp attention to detail.
• Process Improvement: Actively look for ways to streamline our tech stack (Ramp, Cube, Claude AI) and propose more efficient workflows.