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Operations Assistant | MIB

Role overview

Qualifications

  • Bachelor’s degree in Business or a related field.
  • Experience in administration, operations, or office support roles.
  • Strong written and verbal English communication skills.
  • Proficient in Microsoft Office applications (Word, Excel, PowerPoint).

Responsibilities

  • Coordinate training, medicals, inductions, and compliance requirements prior to employee mobilization.
  • Arrange flights and accommodation directly or through client portals.
  • Create, maintain, and update employee records and compliance documentation in company and client systems.
  • Monitor document expiry dates and maintain document control.

Key facts

Hard skills

Other skills

  • Operations
  • Microsoft Office
  • Communication
  • Detail Oriented

About the company

Yempo - Your Employees Offshore logo

Yempo - Your Employees Offshore

  • Outsourcing & BPO
  • 201–500
Yempo Solutions is the specialist provider of outsourced, Philippines-based accounting, finance, and Information Technology (IT) professionals to clients in Australia, US, Canada, UK, New Zealand, Hong Kong, and Japan. For our latest job openings, visit our CRSP-approved Talent Acquisition team's LinkedIn: https://bit.ly/yempojobs

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Job description

We have an exciting dayshift opportunity available for an
Operations Assistant. Work from home or the office – you choose!  

When you join Yempo, you’ll receive the following fantastic benefits:
 

  • Highly competitive salary – paid weekly!
     
  • HMO enrollment on commencement
     
  • Additional HMO dependents added each year of service
     
  • 20 vacation days per year; 7 sick days
     
  • Annual performance bonuses and incentives
     
  • Annual salary reviews and increases
     
  • Free cooked rice, snacks and hot drinks
     
  • Company polo shirts provided
     
  • Fantastic, bright and cheerful open-plan work environment 
     
  • Prestigious clients and highly professional and friendly co-workers 

Our Client

 

In this position, you will be assigned to our client based in Australia, a progressive company that has significant involvement in the project requirements of Local Councils, Mining Companies, Government Authorities, and other general business enterprises across Western Australia. They provide professional service that adheres to all Main Roads WA and Australian standards.

 

Your Responsibilities

  • Coordinate training, medicals, inductions, and compliance requirements prior to employee mobilization.
  • Arrange flights and accommodation directly or through client portals.
  • Create, maintain, and update employee records and compliance documentation in company and client systems.
  • Maintain accommodation and training registers.
  • Set up employee profiles on client portals and facilitate online inductions.
  • Submit site access requests through client systems.
  • Prepare project-specific documentation and zip folders for client submission.
  • Monitor document expiry dates and maintain document control.
  • Collect, process, convert, and file employee IDs and qualifications.
  • Create MIB-style resumes and employee folders within the MIB database.
  • Coordinate onboarding by updating the Support Team once documentation is complete.
  • Manage new hire profiles in client systems such as ERMS (BHP/Roy Hill), FMG, Ventia, and RTIO (training provided).
  • Complete and assist employees with online inductions and onboarding requirements.
  • Assist with flight bookings and other administrative tasks as assigned.
  • Comply with all Information Security Management System (ISMS) policies, procedures, standards, and guidelines.

Your Background

  • Bachelor’s degree in Business or a related field.
  • Experience in administration, operations, or office support roles.
  • Strong written and verbal English communication skills.
  • Highly organized with excellent attention to detail.
  • Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
  • Able to work effectively with diverse stakeholders and cultures.
  • Capable of working independently and performing well under pressure.

Disclaimer for salary ranges. Yempo provides an indicative range of salary that we deem relevant for the advertised role. This may be adjusted for the skills and experience of the selected candidate. 
 


Compensation: PHP 45,000 - PHP 55,000

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