Senior Support Engineer

We are looking for a Senior Support Engineer to join our team. This role is ideal for someone who is passionate about safeguarding critical systems and staying ahead of evolving security threats. You'll work within a collaborative environment that values vigilance, analytical thinking, and clear communication across technical and non-technical audiences. If you thrive on proactively identifying risks and strengthening security posture, this position offers an excellent opportunity to make a meaningful impact Responsibilities Monitor on-prem and AWS infrastructure for attacks, intrusions, and unusual, unauthorized, or illegal activity Monitor identity and access management activity, including watching for abuse of permissions by authorized system users Create SIEM and SOAR detection and remediation scenarios, implementing them as rules, and create, test, and update playbooks to support incident response Perform threat hunting activities and support broader threat intelligence processes Carry out additional security operations activities alongside core security monitoring duties Generate clear reports for both technical and non-technical staff and stakeholders Use advanced analytic tools to identify emerging threat patterns and uncover potential vulnerabilities Requirements A minimum of 3 years of relevant experience in network security Hands-on experience with the CrowdStrike Falcon Platform for endpoint detection and threat response Experience with email security practices and tools to detect and prevent email-based threats Strong background conducting security investigations to identify and analyze potential incidents Solid experience in security monitoring to detect and respond to suspicious activity in real time Practical experience across broader security operations functions Proficiency with Splunk Enterprise Security for monitoring, detection, and reporting purposes Upper-intermediate English language skills or higher (B2) Nice to have Experience with Amazon AWS Security for protecting cloud-based infrastructure and services Familiarity with Palo Alto Cortex XSOAR for supporting security orchestration and automated response