Support Engineer

We are seeking a Support Engineer to join our expanding team. This role is perfect for an individual who is deeply committed to protecting vital infrastructure and staying ahead of emerging cybersecurity threats. You will operate within a cooperative setting that emphasizes situational awareness, critical analysis, and transparent communication across both technical and business audiences. If you excel at preemptively detecting vulnerabilities and hardening organizational security defenses, this position provides a fantastic opportunity to deliver a lasting impact Responsibilities Track local and AWS environments for hostile actions, intrusions, and anomalous, illicit, or unauthorized behavior Observe identity and access management operations, including identifying any misuse of privileges by authorized personnel Design SIEM and SOAR detection and mitigation procedures, deploying them as operational rules, while also building, evaluating, and refining playbooks to facilitate incident response Conduct proactive threat hunting exercises and contribute to wider threat intelligence workflows Execute additional security administration tasks alongside primary monitoring duties Produce clear and comprehensive status summaries for technical specialists, management, and stakeholders Leverage sophisticated analytical instruments to spot nascent threat trends and discover hidden system weaknesses Requirements At least 3 years of hands-on experience specializing in network security Practical day-to-day work with the CrowdStrike Falcon platform for endpoint protection and threat remediation Familiarity with electronic mail security strategies and solutions designed to intercept and stop phishing or message-based attacks Extensive background in executing thorough security investigations to pinpoint and evaluate potential breaches Demonstrated expertise in continuous security surveillance to spot and react to suspicious activity instantly Direct operational involvement across diverse security operations disciplines Working knowledge of Splunk Enterprise Security configured specifically for tracking, detection, and reporting tasks English proficiency at the upper-intermediate level (B2) or higher Nice to have Prior background utilizing Amazon AWS Security services to safeguard cloud architectures and hosted assets Acquaintance with Palo Alto Cortex XSOAR to assist with security orchestration and automated incident handling