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Compliance Coordinator

Role overview

Qualifications

  • Experience in administrative roles

Responsibilities

  • Review and validate compliance documentation and asset records to ensure accuracy, completeness, and adherence to compliance requirements.
  • Maintain asset management processes, including asset tagging, linking assets to tasks, resolving tagging issues, and coordinating the creation of new asset records where required.
  • Monitor and manage the Asset Management and Compliance inbox, responding to queries and ensuring timely resolution of requests.
  • Provide asset and compliance data reporting, including regular management information, stakeholder reporting, and ad hoc data requests.

Key facts

Hard skills

Other skills

  • Communication
  • Problem Solving
  • Teamwork
  • Detail Oriented

About the company

Cloudfm Group Ltd logo

Cloudfm Group Ltd

  • 201–500
Cloudfm is a unique solution that enables our customers to achieve guaranteed best value from their FM expenditure. We have made this possible through a combination of innovative technology, industry expertise and process efficiency, which in turn lead to greater visibility and control. Our customers can track all activity on their estate in real time, including current data related to performance, finance and compliance. Cloudfm is named as one of the UK’s most innovative property technology creators for 2021 in the BusinessCloud PropTech 50 and recognised for IoT enabled predictive maintenance development by Gartner. The Cloudfm system also removes scope for error and unnecessary delay, ensuring seamless communication between the client, account management team, helpdesk and supply chain. Reporting is made simpler, total costs are reduced and quality is maintained. Our customers include some of the best known brands in retail, food and leisure, both in the UK and Europe, and we are currently expanding into further sectors. To find out more, please visit our website: www.cloudfmgroup.com

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Job description

About Cloudfm

We’re driven by our mission to transform the Facilities Management industry and create a more sustainable future. Our smart solutions and cutting-edge technology help our clients optimise building performance and minimise energy waste.

How do you fit in?

The role of Compliance Coordinator is to provide essential operational support for both compliance and asset management activities. This includes the day-to-day administration of compliance documentation and records, assisting with the initial setup and data entry for new client mobilisations, and maintaining the accuracy of asset management data, including condition assessments, activity logs, and cost-to-date information. The Compliance Coordinator ensures data integrity and helps produce reports under the direction of the Compliance Officer.

Accountabilities

· Review and validate compliance documentation and asset records to ensure accuracy, completeness, and adherence to compliance requirements.

· Maintain asset management processes, including asset tagging, linking assets to tasks, resolving tagging issues, and coordinating the creation of new asset records where required.

· Monitor and manage the Asset Management and Compliance inbox, responding to queries and ensuring timely resolution of requests.

· Provide asset and compliance data reporting, including regular management information, stakeholder reporting, and ad hoc data requests.

· Identify and escalate compliance risks and asset-related issues to relevant stakeholders, while supporting site surveys and operational compliance activities.

What you'll be doing day to day

Key Responsibilities

· Monitor the compliance checker and action incoming documentation. Verify compliance documentation, identifying and actioning any failures.

· Carry out data analysis and production of monthly compliance reports. Use data to identify compliance issues, investigate potential causes, and make improvements. Escalate any potential compliance risks or challenges to the relevant Account Manager for decision support.

· Assist in compiling monthly compliance reports and monitoring compliance tracking dashboards.

· Maintain an accurate, up-to-date, and comprehensive asset database

· Carry out asset audits for new clients, reviewing requirements and handling data. Verifying asset details and querying when required. Order, register, and issue asset plaques for installation.

· Respond to asset management and compliance-related queries and challenges, liaising with relevant internal and external stakeholders.

· Develop relationships with key supply chain partners and internal teams. Liaise with Supply Chain Partners to follow up on overdue compliance tasks, remedials, and quotes.

· Work with the Planning team to advise on and support the scheduling of compliance tasks/ chasing of overdue tasks

What you'll bring to the table

Specialist knowledge and qualifications

· Experience in administrative roles

Why join us

You'll be welcomed by a passionate and friendly team, and will be part of an open, inclusive, and supportive culture. Working for a fast-growing and driven company, you'll have plenty of opportunities to learn and grow, if that’s what you’re after. We also offer a generous rewards package to help you make the most out of life, including:

  • Remote [and flexible working] to help you achieve a balanced life.

  • 25 days holiday increasing after 2 years’ service and an extra day on your birthday!

  • Private Healthcare to look after your physical and mental health.

  • Enhanced Maternity, Adoption and Paternity pay

  • Wellbeing support, confidential helpline, and counselling

  • Retail cashback and discounts because who doesn’t love saving money?

  • Electric car and cycle to work schemes.

  • Life Insurance and Personal accident cover to give you peace of mind.

  • [10% of your time for self-development, to upskill and research new technologies]

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