Implementation Coordinator

We are Local Infusion.

Local Infusion is the fastest growing infusion provider in the United States, with a mission to transform the specialty infusion industry, because patients deserve better. By providing both exceptional, patient-centered care and the proprietary, AI-driven technology powering it, Local Infusion accelerates access, simplifies workflows, and improves outcomes for everyone in the infusion journey — from patients and clinicians to health plans, health systems, employers, and pharma.

Clinicians can spend less time on paperwork and more time with patients, bringing comfort, connection, and community back to healthcare. With Local Infusion, every patient and every care team is fully supported, every step of the way. Through a blend of patient-centered design and a people-first team culture, Local Infusion puts the “local feel” of community, comfort, and connection back into the patient and provider experience. Our time to treat is 4x faster than the industry average, and our patient Net Promoter Score (NPS) is 99%.

The Role

The Implementation Coordinator will contribute to the company’s growth and quality by launching new centers and ensuring a smooth opening process. This person will work closely with the Director of Implementation to open new centers, enabling our patients to receive best in class care. This position requires strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously across markets.

Location

• Remote + Travel (2-3 days / 3 weeks of the month)

• EST or CST timezone preferred; must live in close proximity to a major International airport

Key Responsibilities

• Deliver new center openings in an efficient, scalable, and timely manner, from planning through project completion while meeting budgetary requirements

• Maintain the progress of each project timeline, milestone, dependencies and blockers

• Ensure all departments are aligned on deliverables, deadlines and readiness of requirement

• Partner with local market owners to launch a new center while aligning facility readiness, inventory/equipment set up and patient value around a shared goal and timeline

Qualifications

• Bachelor’s degree in Business, Communication, Project Coordination, or a related field, or equivalent relevant experience

• 2-5 years of project management preferred

• Strong project coordination and communication skills

• Ability to build and maintain relationships with vendors, contractors etc.

• Strong problem-solving skills and attention to detail

• Ability to manage multiple priorities, timelines, and budgets

• Proficiency in Microsoft Office, Outlook, Excel, Adobe, and similar tools

• Ability to collaborate effectively across all levels of the organization

• Must be able to life 25+lbs

• Must be able to be mobile and standing for 5-6 hours when completing a center set up

The Local Infusion Way

Local Infusion is a respectful upbeat team united by our mission of shaping the way specialty infusion care is delivered. We are highly ambitious but understand that in order to do a great job, we have to take care of ourselves; we expect that you will have time and energy devoted to your families, friends and hobbies.

As part of our team, full-time employees get:

• Medical, dental, and vision insurance through our employer plan

• Short and long-term disability coverage

• 401(k) — as an early-stage startup, and we match!

• 15 Days PTO — and we want you to take it!

• Competitive paid parental leave and flexible return to work policy.

• We invest in your career. Our company is growing quickly, and we'll give you the opportunity to do the same. You'll have access to a number of professional development opportunities so that you can keep up with the company's evolving needs and grow your career along the way.

We don’t discriminate—Local Infusion is an Equal Employment Opportunity (EEO) Employer. We fundamentally believe that a more diverse and inclusive team leads to a stronger company more able to achieve our vision.

All Intake Coordinator's must provide documentation of a negative TB test (within the last two years), and a current BLS certification. Hepatitis B and influenza vaccination records are also requested as part of the onboarding process.

What It's Like to Work at Local Infusion