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Lead Generation / Outbound Telemarketing Specialist - 1 month Project WFH

Role overview

Qualifications

  • Minimum of 2+ years of verified experience in outbound telemarketing, B2B lead generation, or appointment setting targeting Malaysian markets
  • Excellent English verbal & Malay written communication skills
  • Experience using Salesmate CRM or similar outbound dialing tools and sales CRMs
  • Strong objection-handling abilities, persistence, and time-management skills

Responsibilities

  • Execute a daily target volume of 60 - 80 outbound calls to target Malaysia contact lists
  • Utilize customer databases and Salesmate CRM to record real-time activities, contact validations, call dispositions, interaction notes, lead statuses, and appointment details
  • Engage existing customers using approved scripts, campaign rules, qualification criteria, and escalation guidelines to identify relevant decisionmakers and generate sales leads
  • Schedule and hand over qualified appointments, interaction notes, and detailed contact information to designated sales teams through established handover channels

Key facts

Hard skills

Other skills

  • Communication
  • Time Management
  • Self-Motivation

About the company

SummitNext logo

SummitNext

  • Outsourcing & BPO
  • Scaleup
  • 201–500
Welcome to SummitNext, where we empower visionary leaders with cost-effective global team solutions to get to their next Summit - faster. Access top talent, streamlined operations, and exceptional service standards through your remote teams in India, the Philippines, or Malaysia – tightly integrated with you, locally managed by us, enabled by a spirit of true partnership and powered by our deep experience in this area. We firmly believe that companies of any size can enjoy the benefits of a global operating model. Whether you seek a remote team of one or a hundred, we stand ready to set a new standard with bespoke solutions tailored to your precise requirements and ambitions.

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Job description

We SummitNext Technologies are seeking an experienced, results-driven Outbound Lead Generation / Outbound Telemarketing Specialist. Working remotely from home, you will contact existing database customers, validate account information, identify key decisionmakers, and qualify prospects for equipment replacements, upgrades, and promotional campaign opportunities

Key Responsibilities

  • Outbound Calling: Execute a daily target volume of 60 - 80 outbound calls to target Malaysia. contact lists.
  • Database & Lead Management: Utilize customer databases and Salesmate CRM to record real-time activities, contact validations, call dispositions, interaction notes, lead statuses, and appointment details.
  • Prospect Qualification: Engage existing customers using approved scripts, campaign rules, qualification criteria, and escalation guidelines to identify relevant decisionmakers and generate sales leads.
  • Appointment Setting: Schedule and hand overqualified appointments, interaction notes, and detailed contact information to designated sales teams through established handover channels.
  • Performance Reporting: Maintain accurate call logs to support weekly/monthly reporting on call volumes, connection outcomes, contact validations, qualified opportunities, and booked appointments.

Requirements & Qualifications

  • Proven Experience: Minimum of 2+ years of verified experience in outbound telemarketing, B2B lead generation, or appointment setting targeting Malaysian markets.
  • Language Skills: Excellent English verbal & Malays and written communication skills
  • CRM Proficiency: Experience using Salesmate CRM or similar outbound dialing tools and sales CRMs.
  • Self-Motivated: Strong objection-handling abilities, persistence, and time-management

Work-from-Home Technical Requirements

  • High-speed, reliable internet connection (with backup option preferred).
  • Dedicated, quiet home workspace free from background noise.
  • Laptop/PC meeting operational specs with a high-quality USB noise-canceling headset.

Location: Remote (Work from Home)
Employment Type: 1-Month Initial Contract
Target Market: Malaysia
Working Days: Monday to Friday
Working Hours: 9:00 a.m. – 6:30 p.m.
Start Date: Immediate joiner required (10/11/2026)

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