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Weekend On-Call Coordinator

Role overview

Qualifications

  • Strong communication skills
  • Detail-oriented with excellent customer service abilities
  • Able to manage multiple tasks and meet time-sensitive needs
  • Resident of Northern Virginia

Responsibilities

  • Answer agency phone calls and monitor voicemail, email, and Text‑Em‑All messages
  • Respond promptly and professionally to clients, families, caregivers, and prospective clients
  • Document new client inquiries in the Intake Summary Form and notify the owner
  • Coordinate caregiver scheduling, including filling call‑offs and open shifts

Key facts

Hard skills

Other skills

  • Communication
  • Customer Service
  • Scheduling
  • Time Management
  • Detail Oriented

About the company

ComForCare logo

ComForCare

  • 51–200
ComForCare is a premier provider of in-home care with locations in the U.S. and Canada. We help seniors live independently in their own home. We serve in any setting you call home, whether it is a private home, independent or assisted living community or skilled care facility. Our services include Alzheimer’s disease and dementia care, personal care, respite care for families, transition of care after a hospital or rehabilitation stay, chronic condition management, transportation, medication reminders, light housekeeping & laundry, shopping and errands, safety supervision, companionship and much more. Our services are available 24 hours a day, 365 days a year from compassionate caregivers who are experienced, trained, bonded and insured. The ComForCare mission is to improve the quality of life and level of independence for every client and family receiving our services. ComForCare operates as At Your Side Home Care in Houston, Texas (www.atyoursidehomecare.com). ComForCare is a Best Life Brands, LLC company. Each ComForCare office is independently owned and operated. ComForCare is an equal opportunity employer.

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Job description

Benefits:
  • 401(k) matching
  • Competitive salary
  • Flexible schedule
Live your best life possible by helping others live theirs. At ComForCare, our employees are the heart and soul of what we do. We celebrate successes, support one another, and build meaningful relationships — and we’re proud to be recognized as a certified Great Place To Work®.We are seeking a dependable and compassionate Weekend On‑Call Coordinator to support our clients, their families, and our caregiving team. This role ensures smooth operations during off‑hours and plays a key part in maintaining exceptional care.
Why Join Our Team
  • Work from home (must reside in Virginia)
  • Flexible part‑time schedule — at least two weekends per month
  • Supportive, mission‑driven culture
  • Employer‑provided benefits: 
    • Medical insurance
    • Dental insurance
    • Vision insurance
    • 401(k) with employer match
What You’ll Be Doing
  • Answer agency phone calls and monitor voicemail, email, and Text‑Em‑All messages
  • Respond promptly and professionally to clients, families, caregivers, and prospective clients
  • Document new client inquiries in the Intake Summary Form and notify the owner
  • Coordinate caregiver scheduling, including filling call‑offs and open shifts
  • Ensure all next‑day shifts are fully staffed by the end of each on‑call day
  • Report client, family, or employee concerns — as well as any incidents — to supervisory staff
  • Participate in a weekly client status call with office staff and nurses
What We’re Looking For
  • Strong communication skills and the ability to interact effectively with clients, families, caregivers, and prospective clients
  • Detail‑oriented with excellent customer service abilities
  • Able to manage multiple tasks and meet time‑sensitive needs
  • Resident of Northern Virginia
  • Availability for occasional weekday off‑hours support is a plus

This is a remote position.

Compensation: $100.00 per day


Live your best life possible while helping others live theirs.

Our Caregivers are the heart and soul of what we do. For that reason, we put our CaregiversFirst each and every day. 

At ComForCare, it is our CaregiverFirst promise, that our caregivers will be: 

  • Treated with respect and dignity.
  • Provided exceptional training on a regular and ongoing basis.
  • Are never alone in the field - support is always available.
  • Thoughtfully matched with clients that they are compatible with.

Join our team and be a part of a certified Great Place To Work®! Thousands of ComForCare employees were surveyed and the response was overwhelmingly positive, with 90% agreeing that ComForCare is in fact a Great Place To Work®. 


By selecting the positions below, you acknowledge that you are applying for employment with an independently owned and operated ComForCare franchisee, a separate company and employer from ComForCare and any of its affiliates or subsidiaries. You understand that each independent franchisee is solely responsible for all decisions relating to employment including (and without limitation to) hiring and termination, and ComForCare does not accept, review or store my application. Any questions about your application or the hiring process must be directed to the locally owned and operated ComForCare franchisee.

Equal Opportunity Employer: Disability/Veteran.

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