Logo for ARA Diagnostic Imaging - Austin Radiological Association

Client Relations Partner

Role overview

Qualifications

  • Bachelor’s degree preferred in Business Administration or a related field
  • 5+ years of revenue cycle management experience in a high-volume environment preferred
  • Knowledge of healthcare reimbursement, medical billing, and CPT/ICD coding
  • Advanced proficiency in Microsoft Excel and PowerPoint with strong analytical and presentation skills

Responsibilities

  • Serve as the primary point of contact for client billing teams, managing relationships and resolving payment and claims issues
  • Review revenue cycle metrics and collaborate with internal and external billing partners to drive process improvement initiatives
  • Lead and coordinate special projects, meetings, and cross-functional efforts to improve revenue cycle performance
  • Liaise between clients and internal teams to ensure compliance with state and federal billing regulations

Key facts

  • Remote from: United States
  • Full time
  • Senior (5-10 years)
  • Client Partner
  • $57K – $75K / year
  • English

Hard skills

Other skills

  • Microsoft Excel
  • Microsoft PowerPoint
  • Analytical Skills
  • Relationship Building
  • Communication

About the company

ARA Diagnostic Imaging - Austin Radiological Association logo

ARA Diagnostic Imaging - Austin Radiological Association

  • 501–1,000
Austin Radiological Association - ARA Diagnostic Imaging is Austin’s oldest leading diagnostic imaging group. We offer expert medical imaging by radiologists subspecialized in MRI, CT, ultrasound, interventional, mammography, and more. Our roots go back to 1954, when Dr. Robert Snider began work as the first full-time radiologist at the original Seton Hospital. Today, the leaders and staff of ARA work in partnership with doctors to bring better health outcomes for our patients. Thoughtful leadership, advanced technology and attention to patient comfort and convenience sets us apart as a successful, caring imaging facility. •Constant technology upgrades bring the best to physician and patients. 3D mammography is now available at all 12 of our locations that offer breast imaging. •Convenience and accessibility for our patients is paramount. We operate 17 outpatient imaging centers and provide radiology reading services to 21 area hospitals throughout Austin and Central Texas. •Strong relationships with insurance and managed care payors allow access to quality imaging services for our patients.•Our team of radiologists has the broadest array of subspecialty in Central Texas. Award-winning PACS services to view digital images and 24/7 physician access to ARA radiologists make ARA an ideal physician partner•ARA is strongly focused on patient outcomes as well as patient experience. Our 94 percent patient satisfaction rate reflects our commitment to caring service.With 750+ employees and 110+ radiologists, ARA’s commitment to ensure access to high quality imaging technologies while delivering excellent patient satisfaction to our community has never been stronger. ARA is proud to have been selected as a Top Austin Workplace three years in row: 2015, 2016 & 2017! If you are seeking a career in the medical field as a radiologist, technologist or customer service representative, we encourage you to apply: https://www.ausrad.com/careers-austin-job-seekers/

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Job description

WHO WE ARE AND WHAT WE DO:
Radiology Partners, through its owned and affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, our mission is to transform radiology by innovating across clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve.

POSITION SUMMARY: 
  • Serve as the primary point of contact for client billing teams, managing relationships and resolving payment and claims issues
  • Review revenue cycle metrics and collaborate with internal and external billing partners to drive process improvement initiatives
  • Lead and coordinate special projects, meetings, and cross-functional efforts to improve revenue cycle performance 
  • Liaise between clients and internal teams to ensure compliance with state and federal billing regulations 
  • Manage multiple client relationships simultaneously while addressing escalated billing and patient concerns

DESIRED PROFESSIONAL SKILLS AND EXPERIENCE:

  • Bachelor’s degree preferred in Business Administration or a related field
  • 5+ years of revenue cycle management experience in a high-volume environment preferred 
  • Knowledge of healthcare reimbursement, medical billing, and CPT/ICD coding 
  • Advanced proficiency in Microsoft Excel and PowerPoint with strong analytical and presentation skills 
  • Strong relationship-building, communication, and process improvement leadership skills

WHY RADIOLOGY PARTNERS:

  • Competitive benefits package – eligibility begins the month after hire with tiered options 
  • Compensation reviews and career growth opportunities 
  • Flexible remote schedules 
  • Generous PTO plans and paid holidays 
  • Proudly Certified as a Great Place to Work for Five Consecutive Years 
For More Information: https://jobdescription.powerappsportals.com/ClientRelationsPartnerCLRELPTNRJune2026/

COMPENSATION:
The salary range for this position is $56,700 - $75,000 Final determinations may vary based on several factors including but not limited to education, work experience, certifications, and geographic location. In addition to this range, Radiology Partners offers competitive total rewards packages, which include possible incentive and productivity programs, health & wellness coverage options, 401k benefits, and a broad range of other benefits such as family planning and telehealth (all benefits are subject to eligibility requirements).

Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe, and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and make a meaningful impact on the patients we serve and the healthcare system overall. Diversity is a key source of strength, and we strive to foster a culture that empowers every teammate’s voice.

CCPA Notice: When you submit a job application or resume, you are providing the Practice with the following categories of personal information that the Practice will use for the purpose of evaluating your candidacy for employment: (1) Personal Identifiers; and (2) Education and Employment History. Radiology Partners participates in E-Verify.

Beware of Fraudulent Messages: Radiology Partners will never request payment, banking, or other financial information in exchange for interviews or as part of the hiring process. All communication will come from an email address ending in @radpartners.com. If you suspect fraudulent activity, please contact Talent@radpartners.com.

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