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Director, Client Partner

Role overview

Qualifications

  • Proven experience managing technological accounts with demonstrated success in account growth and retention
  • Experience selling and managing transformation projects in areas such as digital, e-commerce, data analytics, cloud migrations, and/or AI implementations
  • Strong understanding of how to position AI solutions within client environments and business contexts
  • Excellent communication and relationship-building skills with the ability to engage stakeholders at various organizational levels

Responsibilities

  • Manage a portfolio of accounts with $15-25 million P&L responsibility, developing strategic relationships with key stakeholders across client organizations
  • Identify growth opportunities by mapping client initiatives, challenges, and goals to EPAM's technology solutions and capabilities
  • Collaborate with sales teams to develop compelling go-to-market materials, outreach plans, and follow-up strategies
  • Serve as the primary point of contact for escalations and delivery issues, ensuring client satisfaction and project success

Key facts

  • Remote from: United States
  • Full time
  • Expert & Leadership (>10 years)
  • Client Partner
  • English

Hard skills

Other skills

  • Business Acumen
  • Communication
  • Strategic Thinking
  • Teamwork
  • Problem Solving

About the company

EPAM Systems logo

EPAM Systems

IT Services & IT Consulting

Since 1993, EPAM Systems, Inc. (NYSE: EPAM) has used its software engineering expertise to become a leading global provider of digital engineering, cloud and AI-enabled transformation services, and a leading business and experience consulting partner for global enterprises and ambitious startups. We address our clients’ transformation challenges by fusing EPAM Continuum’s integrated strategy, experience and technology consulting with our 30+ years of engineering execution to speed our clients’ time to market and drive greater value from their innovations and digital investments. We make GenAI real with our AI LLM orchestration, testing and engineering solutions, EPAM DIAL, EPAM EliteA™ and EPAM AI/RUN™, respectively. We deliver globally, but engage locally with our expert teams of consultants, architects, designers and engineers, making the future real for our clients, our partners and our people around the world. We believe the right solutions are the ones that improve people’s lives and fuel competitive advantage for our clients across diverse industries. Our thinking comes to life in the experiences, products and platforms we design and bring to market. Added to the S&P 500 and the Forbes Global 2000 in 2021 and recognized by Glassdoor and Newsweek as a Top 100 Best Workplace, our multidisciplinary teams serve customers across six continents. We are proud to be among the top 15 companies in Information Technology Services in the Fortune 1000 and to be recognized as a leader in the IDC MarketScapes for Worldwide Experience Build Services, Worldwide Experience Design Services and Worldwide Software Engineering Services. Learn more at www.epam.com.

Company details

Company typeXLarge
IndustryIT Services & IT Consulting
Company size10001

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Job description

Drive strategic growth and client success as a Director, Client Partner at EPAM. You'll manage a portfolio of strategic accounts, identify expansion opportunities, and orchestrate solutions that address client challenges while building lasting partnerships across stakeholders. EPAM values every role in driving innovation. With a focus on professional development, inclusive teamwork, and meaningful work, you'll play a vital part in shaping solutions that transform industries worldwide. Req#: 1027448822 Responsibilities Manage a portfolio of accounts with $15-25 million P&L responsibility, developing strategic relationships with key stakeholders across client organizations Identify growth opportunities by mapping client initiatives, challenges, and goals to EPAM's technology solutions and capabilities Collaborate with sales teams to develop compelling go-to-market materials, outreach plans, and follow-up strategies Serve as the primary point of contact for escalations and delivery issues, ensuring client satisfaction and project success Strategically position EPAM's offerings against competitors while advocating for innovative solutions, including AI, cloud migrations, and digital transformation Orchestrate cross-departmental business opportunities by understanding client organizational structures and building relationships with diverse stakeholders Identify and articulate the business value delivered through EPAM's initiatives Requirements Proven experience managing technological accounts with demonstrated success in account growth and retention Experience selling and managing transformation projects in areas such as digital, e-commerce, data analytics, cloud migrations, and/or AI implementations Strong understanding of how to position AI solutions within client environments and business contexts Excellent communication and relationship-building skills with the ability to engage stakeholders at various organizational levels Strategic mindset with the ability to map client initiatives to appropriate solutions and identify growth opportunities Business acumen to manage P&L responsibilities and drive profitable account growth while maintaining client satisfaction and business value Evident ability to leverage AI solutions in delivering Client Partner work

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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