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Hospice Intake Coordinator

Role overview

Qualifications

  • High School diploma or GED equivalent
  • Two (2+) years of administrative experience in a healthcare environment
  • Reliable internet service and ability to office from home with minimal disruption to the workday
  • Home health or Hospice intake experience, preferred

Responsibilities

  • Serves as the first line of customer service for internal and external customers
  • Receives and documents patient referrals to hospice services, ensuring compliance with applicable coverage criteria
  • Reviews referral for appropriate care setting and communicates with care center
  • Coordinates with other departments for insurance verification and payer authorization as needed

Key facts

Hard skills

Other skills

  • Customer Service
  • Communication
  • Problem Solving

About the company

CSI Pharmacy logo

CSI Pharmacy

  • Pharmacy & Pharma Distribution
  • Scaleup
  • 51–200
At Clinical Specialty Infusions (CSI Pharmacy), we are committed to making sure every patient receives the care she or he needs, whether or not you are our client. CSI Pharmacy provides infusion therapy in the home. Over the past few years, CSI Pharmacy has grown from a small, hometown pharmacy into a thriving nationwide specialty pharmacy with two physical locations and plans for more. Our team of expert clinicians, passionate advocates, committed healthcare partners, and strategic reimbursement experts works to develop relationships with individuals who live with rare, debilitating diseases. Patient communities include those with chronic inflammatory demyelinating polyneuropathy, Guillain-Barré syndrome, myasthenia gravis, myositis, pemphigus/pemphigoid, Huntington’s disease, primary immune deficiency diseases, and others who require immune globulin therapy and other highly specialized treatments. The people we serve are so much more than patients; they are members of our family.

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Job description

Job Title 

Hospice Intake Coordinator

Location

Troy, MI, USA

Additional Location(s)

Employee Type

Employee

Working Hours Per Week

40

Job Description

Compensation: $19.00 - $21.00. The base compensation range for this role is fixed, with a maximum cap of $21.00. We want to be transparent about this as we continue discussions.
Hours: Monday-Friday, 8AM-5PM, fully remote
Medical Benefits: Health, Vision, & Dental
Retirement: 401K & Pension w/ 4% Company Contribution
PTO: 15 Days


Graham Healthcare Group is hiring a Hospice Intake Coordinator to join our dynamic team. The Hospice Intake Coordinator will partner with our field staff and leaders to provide the best support to the patients that we serve. This position can sit virtually.


Hospice Intake Coordinator Job Responsibilities:


  • Serves as the first line of customer service for internal and external customers.
  • Receives and documents patient referrals to hospice services, ensuring compliance with applicable coverage criteria.
  • Reviews referral for appropriate care setting and communicates with care center,
  • Gathers appropriate information to assist the clinical team in scheduling the evaluation visit.
  • Coordinates with other departments for insurance verification and payer authorization as needed.
  • Professionally communicates and follows up with referral sources regarding required documentation for a complete referral.
  • Communicates and follows up with Business Development regarding pending admissions as needed or as directed by Intake Team Lead.

Qualification Requirements:


  • High School diploma or GED equivalent.
  • Two (2+) years of administrative experience in a healthcare environment.
  • Reliable internet service and ability to office from home with minimal disruption to the workday.
  • Home health or Hospice intake experience, preferred.
  • Homecare Homebase experience, preferred.

About Graham Healthcare Group:


As an innovator in an evolving healthcare world, Graham Healthcare Group has been designing business and technology solutions to drive better care, outcomes, and productivity within its own home health and hospice companies for over 20 years. In the last several years, our solutions have been successfully integrated across the healthcare continuum.


Join the Graham Healthcare Group and enjoy the following benefits:

  • Competitive Pay: With opportunity for advancement 
  • Health and Welfare Benefits: Various medical, dental, and vision insurance options for you and your family to choose from. 
  • Supplemental Benefits: Company paid life insurance and disability benefits.  Also, pre-tax FSA and HSA plans are offered. 
  • Generous PTO Packages: 15 days PTO that grows with your tenure, 6 paid holidays, 1 personal day. 
  • Retirement: Save for your future with our company offered 401k and Company Contribution Plan.
  • Company-Paid Education Programs:  Grow your career by taking advantage of discounts on tuition for selected courses offered by Purdue and Kaplan. 

 Benefits may vary based on your employment status. 

NOTICE:

  • Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.
  • By supplying your phone number, you agree to receive communication via phone or text.
  • By submitting your application, you are confirming that you are legally authorized to work in the United States.

Graham Healthcare Group is an Equal Opportunity Employer

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