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Hospice Intake Coordinator

Role overview

Qualifications

  • High School diploma or GED equivalent
  • Two (2+) years of administrative experience in a healthcare environment
  • Reliable internet service and ability to office from home with minimal disruption to the workday
  • Home health or Hospice intake experience, preferred

Responsibilities

  • Serves as the first line of customer service for internal and external customers
  • Receives and documents patient referrals to hospice services, ensuring compliance with applicable coverage criteria
  • Reviews referral for appropriate care setting and communicates with care center
  • Coordinates with other departments for insurance verification and payer authorization as needed

Key facts

Hard skills

Other skills

  • Customer Service
  • Communication
  • Reliability
  • Problem Solving

About the company

Kaplan logo

Kaplan

  • Tutoring & Language Learning
  • XLarge
  • 10,001+
Kaplan is a global educational services company that provides individuals, universities, and businesses with a diverse array of services, including higher and professional education, test preparation, language training, corporate and leadership training, and student recruitment, online enablement and other university support services. Our company was founded in 1938 in Stanley Kaplan’s Brooklyn, NY home with a mission to help children of immigrants advance their dream of going to college. From those humble beginnings, Kaplan has grown into an enterprise operating in 28 countries and serving nearly a million students and thousands of corporate and university clients. Throughout our history, Kaplan has remained committed to our founding mission of expanding educational access and transforming learning through new technologies. We are always moving forward—innovating, adapting, and bringing education into the future. The vast breadth and scale of our capabilities and diverse offerings set us apart, allowing our students and partners to advance further, faster. Kaplan is a subsidiary of the Graham Holdings Company.

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Job description

Job Title 

Hospice Intake Coordinator

Location

Troy, MI, USA

Additional Location(s)

Employee Type

Employee

Working Hours Per Week

40

Job Description

Compensation: $19.00 - $21.00. The base compensation range for this role is fixed, with a maximum cap of $21.00. We want to be transparent about this as we continue discussions.
Hours: Monday-Friday, 8AM-5PM, fully remote
Medical Benefits: Health, Vision, & Dental
Retirement: 401K & Pension w/ 4% Company Contribution
PTO: 15 Days


Graham Healthcare Group is hiring a Hospice Intake Coordinator to join our dynamic team. The Hospice Intake Coordinator will partner with our field staff and leaders to provide the best support to the patients that we serve. This position can sit virtually.


Hospice Intake Coordinator Job Responsibilities:


  • Serves as the first line of customer service for internal and external customers.
  • Receives and documents patient referrals to hospice services, ensuring compliance with applicable coverage criteria.
  • Reviews referral for appropriate care setting and communicates with care center,
  • Gathers appropriate information to assist the clinical team in scheduling the evaluation visit.
  • Coordinates with other departments for insurance verification and payer authorization as needed.
  • Professionally communicates and follows up with referral sources regarding required documentation for a complete referral.
  • Communicates and follows up with Business Development regarding pending admissions as needed or as directed by Intake Team Lead.

Qualification Requirements:


  • High School diploma or GED equivalent.
  • Two (2+) years of administrative experience in a healthcare environment.
  • Reliable internet service and ability to office from home with minimal disruption to the workday.
  • Home health or Hospice intake experience, preferred.
  • Homecare Homebase experience, preferred.

About Graham Healthcare Group:


As an innovator in an evolving healthcare world, Graham Healthcare Group has been designing business and technology solutions to drive better care, outcomes, and productivity within its own home health and hospice companies for over 20 years. In the last several years, our solutions have been successfully integrated across the healthcare continuum.


Join the Graham Healthcare Group and enjoy the following benefits:

  • Competitive Pay: With opportunity for advancement 
  • Health and Welfare Benefits: Various medical, dental, and vision insurance options for you and your family to choose from. 
  • Supplemental Benefits: Company paid life insurance and disability benefits.  Also, pre-tax FSA and HSA plans are offered. 
  • Generous PTO Packages: 15 days PTO that grows with your tenure, 6 paid holidays, 1 personal day. 
  • Retirement: Save for your future with our company offered 401k and Company Contribution Plan.
  • Company-Paid Education Programs:  Grow your career by taking advantage of discounts on tuition for selected courses offered by Purdue and Kaplan. 

 Benefits may vary based on your employment status. 

NOTICE:

  • Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.
  • By supplying your phone number, you agree to receive communication via phone or text.
  • By submitting your application, you are confirming that you are legally authorized to work in the United States.

Graham Healthcare Group is an Equal Opportunity Employer

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