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APS Coordinator

CannAmm Occupational Testing Services

Role overview

Qualifications

  • High School Education
  • Degree / diploma preferred (or related experience)
  • Bilingual (French and English) (spoken & written) for QC mandatory
  • Minimum 6 months of work experience

Responsibilities

  • Excellent phone skills
  • Must be results oriented and motivated by targets
  • Problem solver with good written and spoken communication skills
  • Proficiency in MS Office Suite

Key facts

Hard skills

Other skills

  • Telephone Skills
  • Problem Solving
  • Detail Oriented
  • Microsoft Office
  • Communication
  • Customer Service
  • Analytical Skills
  • Teamwork
  • Time Management
  • Adaptability

About the company

CannAmm Occupational Testing Services logo

CannAmm Occupational Testing Services

Public Safety

CannAmm Occupational Testing Services (CannAmm) began as an upstart occupational testing firm set on revolutionizing the industry by providing top-tier quality and service. Built on a philosophy of "getting it done right, fast", CannAmm has grown to be Canada's most trusted provider of occupational testing results, and a valued advisor to our clients on how to establish and manage testing programs that help achieve their workplace safety goals, while also protecting the privacy and human rights of their most valued resource: their people. CannAmm's service offering spans the full range of the Occupational Testing Services spectrum; we are Canada's one-stop shop for safety-sensitive organizations looking to reduce the risks to their employees' health and safety due to drugs and alcohol by providing services in: • Effective policy development and support • Awareness training for supervisors and staff • Specimen collection or health assessment • Medical Review Officer (MRO) services • Result reporting through our secure on-line administrators' portal • Substance abuse assessments and return-to-work programs CannAmm provides reliable and timely service using gold-standard practices to ensure that our clients are always receiving trusted results. That's why a large percentage of Canada's leading contractors, energy companies, mines, site owners, transportation companies, industrial manufacturers and other safety-sensitive organizations choose CannAmm.

Company details

Company typeSME
IndustryPublic Safety
Company size51 - 200

Links

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Job description

APS Coordinator We believe that healthcare is a team effort. We work together to achieve only the best results for the people in our communities! We always pursue opportunities to improve the lives we touch.We are excited to offer YOU an opportunity to be a part of this team. Are YOU ready to join our Job Team?  Status: Permanent full timeHours of Work: 9-5 EST, hours vary based on department's needWorkstyle: Remote Internal Application Deadline-Thursday October 8, 2026, at 5 PM EST Why Dynacare is an amazing place for YOU:
  • Join an award-winning "Top Employer" with meaningful and impactful career opportunities
  • Access a health and wellness benefits program that supports you and your loved ones
  • Grow and thrive with a dynamic, successful company through internal mobility opportunities
  • Invest in your future through RRSP match benefits and an employee stock purchase program
  • Experience a collaborative, diverse workforce that prioritizes dignity and respect for all
How YOU will make a difference:
  • Excellent phone skills 
  • Must be results oriented and motivated by targets
  • Problem solver with good written and spoken communication skills 
  • Resourceful, proficiency in using different search engines to locate contact information for medical facilities and/or doctors. 
  • Clear communicator who can also easily and quickly, as well as almost simultaneously, capture key details from conversations onto the system file (status notes)
  • Good attention to detail and an innovative thinker who can get creative with long standing files to try to get report delivered 
  • Can attain a good quality/production balance 
  • Proficiency in MS Office Suite, demonstrated proficiency with Word, Excel and Outlook, with a strong ability to learn and adapt to new computer systems 
  • Medical terminology knowledge is an asset
What YOU bring to the role:
  • APS experience is an asset
  • High School Education
  • Degree / diploma preferred (or related experience) 
  • Bilingual (French and English) (spoken & written) for QC mandatory, an asset for rest of Canada
  • Minimum 6 months of work experience (contact centre experience an asset but not required)
  • Must enjoy communicating with and helping customers of all kinds 
  • Must have a customer-centric approach 
  • Very good written and verbal communication skills 
  • Able  to  work  collaboratively  and  professionally  in  a  fast-paced,  sometimes  stressful  environment  with competing deadlines
Working Conditions    
  • 100% Remote
Pay rate: $19.35 per hour. The hiring pay range has been established; however, the final pay offer will be determined by taking into consideration various factors including but not limited to, level of experience and education requirements. 
 Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.
Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.

Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.In accordance with provincial legislation and our Accommodation Policy, a request for accommodation will be accepted as part of the Dynacare hiring processes.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
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