Senior Business Analyst (e-commerce)

We're seeking an experienced Senior Business Analyst with e-commerce expertise and platform knowledge to support our digital transformation efforts. The successful candidate should have solid knowledge of marketplace platform features and practical experience with B2C and B2B e-commerce systems. Responsibilities Partner with the business team to gather and evaluate business needs, goals, and workflows Facilitate interviews, workshops, and stakeholder discussions to gather thorough and precise business requirements Engage with stakeholders to establish business requirements, ensuring business objectives align with technical solutions Utilize requirement-gathering methods, flow-chart development, and documentation practices to support successful project execution Handle competing requirements and priorities effectively through strong organizational abilities Adapt to uncertainty and shifting business priorities with flexibility Communicate complex technical ideas clearly to stakeholders without technical backgrounds Deliver on deadlines and perform well under pressure, showing resilience in a dynamic environment Requirements Minimum 3 years of Business Analyst experience within e-commerce or digital transformation initiatives Background in digital marketing (including content management systems, PIM, DAM, and similar tools) Solid grasp of marketplace platform capabilities and e-commerce principles Practical experience working with both B2C and B2B e-commerce platforms, with a strong understanding of their distinctions and complexities Skilled in requirement-gathering approaches, flow-chart creation, and documentation Strong analytical thinking paired with excellent problem-solving abilities Clear communication skills capable of translating technical concepts for non-technical audiences Excellent organizational capabilities for managing various requirements and priorities simultaneously Familiarity with Agile methodologies Experience using requirements management and visualization platforms (such as JIRA and Confluence) Adaptable and flexible when dealing with ambiguous situations and evolving business needs Capacity to perform under pressure and meet deadlines while maintaining resilience in a fast-moving setting English proficiency at B2 level or above