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Senior Business Analyst

Role overview

Qualifications

  • 3+ years of business analysis experience in software delivery
  • Strong investigative skills at systems analyst level
  • Hands-on project experience writing epics, features, and user stories in Azure DevOps
  • Strong requirements elicitation and estimation skills

Responsibilities

  • Investigate complex functional and production issues and define next actions
  • Triage production incidents for the core team and coordinate resolution steps
  • Document issue understanding and produce solution-focused requirements artifacts
  • Elicit requirements from business users and vendor BAs and confirm acceptance criteria

Key facts

Hard skills

Other skills

  • Analytical Skills
  • Communication

About the company

EPAM Systems logo

EPAM Systems

  • IT Services & Consulting
  • XLarge
  • 10,001+
Since 1993, EPAM Systems, Inc. (NYSE: EPAM) has used its software engineering expertise to become a leading global provider of digital engineering, cloud and AI-enabled transformation services, and a leading business and experience consulting partner for global enterprises and ambitious startups. We address our clients’ transformation challenges by fusing EPAM Continuum’s integrated strategy, experience and technology consulting with our 30+ years of engineering execution to speed our clients’ time to market and drive greater value from their innovations and digital investments. We make GenAI real with our AI LLM orchestration, testing and engineering solutions, EPAM DIAL, EPAM EliteA™ and EPAM AI/RUN™, respectively. We deliver globally, but engage locally with our expert teams of consultants, architects, designers and engineers, making the future real for our clients, our partners and our people around the world. We believe the right solutions are the ones that improve people’s lives and fuel competitive advantage for our clients across diverse industries. Our thinking comes to life in the experiences, products and platforms we design and bring to market. Added to the S&P 500 and the Forbes Global 2000 in 2021 and recognized by Glassdoor and Newsweek as a Top 100 Best Workplace, our multidisciplinary teams serve customers across six continents. We are proud to be among the top 15 companies in Information Technology Services in the Fortune 1000 and to be recognized as a leader in the IDC MarketScapes for Worldwide Experience Build Services, Worldwide Experience Design Services and Worldwide Software Engineering Services. Learn more at www.epam.com.

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Job description

We are seeking a Senior Business Analyst to support a long-running insurance policy administration application within a distributed team. You will investigate complex production issues, document requirements and solutions, and support configuration and delivery workflows. Apply to help drive clarity and reliability! Responsibilities Investigate complex functional and production issues and define next actions Triage production incidents for the core team and coordinate resolution steps Document issue understanding and produce solution-focused requirements artifacts Elicit requirements from business users and vendor BAs and confirm acceptance criteria Create epics, features, and user stories in Azure DevOps for complex functionality Support configuration activities across rating, UI, error messages, and document prototypes Contribute to and maintain the knowledge repository using MS Office and SharePoint Collaborate with business users and the development team to clarify priorities and delivery plans Requirements 3+ years of business analysis experience in software delivery Strong investigative skills at systems analyst level Hands-on project experience writing epics, features, and user stories in Azure DevOps Strong requirements elicitation and estimation skills Strong documentation analysis and knowledge transfer documentation skills Proven stakeholder management and cross-team collaboration experience Strong English communication skills (B2 level or higher) for direct client communication Nice to have Insurity experience Property and Casualty domain expertise Experience in requirements and change management Skills in SQL

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