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Director, Delivery Management

Role overview

Qualifications

  • Background in project coordination, scrum mastering, or delivery management with over 7 years of experience
  • Knowledge of software engineering practices and principles
  • Proficiency in developing project structures, rules, and procedures
  • English language proficiency at an Upper-Intermediate level (B2) or higher

Responsibilities

  • Complete and deliver projects punctually while meeting quality standards and stakeholder expectations
  • Construct projects from scratch, setting frameworks, and establishing transparent communication and monitoring mechanisms
  • Steer projects through changes, making necessary adjustments to boost success
  • Develop and nurture long-term customer relationships, comprehend their needs, and provide consistent value

Key facts

  • Remote from: Ukraine, Europe, EMEA
  • Full time
  • Expert & Leadership (>10 years)
  • Delivery Manager
  • English

Hard skills

Other skills

  • Negotiation
  • Communication
  • Adaptability

About the company

EPAM Systems logo

EPAM Systems

  • IT Services & Consulting
  • XLarge
  • 10,001+
Since 1993, EPAM Systems, Inc. (NYSE: EPAM) has used its software engineering expertise to become a leading global provider of digital engineering, cloud and AI-enabled transformation services, and a leading business and experience consulting partner for global enterprises and ambitious startups. We address our clients’ transformation challenges by fusing EPAM Continuum’s integrated strategy, experience and technology consulting with our 30+ years of engineering execution to speed our clients’ time to market and drive greater value from their innovations and digital investments. We make GenAI real with our AI LLM orchestration, testing and engineering solutions, EPAM DIAL, EPAM EliteA™ and EPAM AI/RUN™, respectively. We deliver globally, but engage locally with our expert teams of consultants, architects, designers and engineers, making the future real for our clients, our partners and our people around the world. We believe the right solutions are the ones that improve people’s lives and fuel competitive advantage for our clients across diverse industries. Our thinking comes to life in the experiences, products and platforms we design and bring to market. Added to the S&P 500 and the Forbes Global 2000 in 2021 and recognized by Glassdoor and Newsweek as a Top 100 Best Workplace, our multidisciplinary teams serve customers across six continents. We are proud to be among the top 15 companies in Information Technology Services in the Fortune 1000 and to be recognized as a leader in the IDC MarketScapes for Worldwide Experience Build Services, Worldwide Experience Design Services and Worldwide Software Engineering Services. Learn more at www.epam.com.

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Job description

We are searching for a Director of Delivery Management to oversee the successful execution of projects from start to finish. This position entails leading project teams, interacting with stakeholders, and ensuring projects align with organizational goals and client expectations. Responsibilities Complete and deliver projects punctually while meeting quality standards and stakeholder expectations Construct projects from scratch, setting frameworks, and establishing transparent communication and monitoring mechanisms Steer projects through changes, making necessary adjustments to boost success Develop and nurture long-term customer relationships, comprehend their needs, and provide consistent value Increase additional services or products to enhance the company's value proposition Manage change and uncertainty, modifying strategies as required Secure agreements through proficient negotiation and conflict management Collaborate with technical teams to ensure quality output and adherence to software engineering principles Foster an understanding of the company's operational, financial, and strategic elements Display documented participation in significant roles such as Project Manager or Scrum Master Requirements Background in project coordination, scrum mastering, or delivery management, with over 7 years of experience Knowledge of software engineering practices and principles Proficiency in developing project structures, rules, and procedures Capability to enhance organizational value through effective upselling Skills in navigating change and ensuring adaptability in project management Understanding of the operational, financial, and strategic aspects of the company Competency in building and maintaining lasting customer relationships Flexibility to adapt to new environments and shift strategies as necessary Qualifications in project delivery and fulfilling stakeholder expectations Showcase of effective negotiation skills and conflict resolution Familiarity with roles such as Product Owner, Business Analyst, or related product management activities English language proficiency at an Upper-Intermediate level (B2) or higher Nice to have Documented participation in Discovery or Proof of Concept stages Background in managing product backlogs Deep understanding of product vision and scope adjustments

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