Lead Business Analyst with E-commerce Experience

We are seeking a Lead Business Analyst to support a strategic e-commerce program, driving requirements elicitation, backlog management, and seamless collaboration between business stakeholders and distributed development teams. Responsibilities Conduct thorough business requirements elicitation, gathering and documentation Convert business requirements into functional/non-functional requirements and technical stories (Enablers) Break down epics into INVEST user stories using various techniques, documenting acceptance criteria Break down features into E2E scenarios, create user journeys and other diagrams to visualize functionality Utilize Agile/SAFe methodologies effectively to maintain SDLC Write technical stories that clearly communicate complex concepts Communicate effectively with both business stakeholders and developers Initiate and lead internal discussions to ensure offshore dev team alignment, and remain available to address developer questions and remove blockers within the working day Balance customer focus with internal team needs, ensuring the dev team has the clarity needed and team concerns are addressed Work hand in hand with the Product Owner, stakeholders of various levels, and other teams Use AI-assisted tools to increase day-to-day work efficiency Apply experience in Ecommerce and Search domains Requirements 5+ years of experience as a Business Analyst, with a background in Ecommerce and Search domains Expertise in Agile/SAFe methodologies and SDLC processes Proficiency in writing technical stories, functional/non-functional requirements, and INVEST user stories Familiarity with API features Skills in facilitating meetings, managing conflicts, and supporting client decision-making Capability to work independently and take ownership of complex tasks with limited input Competency in coordinating distributed teams across onshore and offshore locations, respecting time zone differences Strong leadership skills and flexibility in addressing evolving client needs while ensuring alignment with sprint goals and delivery objectives Excellent communication skills with a strong focus on efficiency, responsibility, and teamwork English proficiency at B2 level or higher