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Lead Site Reliability Engineer

EPAM Systems

Role overview

Qualifications

  • 5+ years of experience in Site Reliability Engineering or DevOps for distributed systems
  • 5+ years of experience with Amazon Web Services in production environments
  • 3+ years of experience with Amazon DynamoDB and Amazon ElastiCache in production
  • Leadership experience guiding on-call practices and operational improvements

Responsibilities

  • Provide on-call support for Java backend identity services during business hours
  • Troubleshoot complex distributed-system issues using logs and telemetry to identify root causes
  • Deploy patches to address issues in cloud infrastructure
  • Improve reliability posture for key backend services through tangible changes

Key facts

Hard skills

Other skills

  • Troubleshooting (Problem Solving)
  • Communication

About the company

EPAM Systems logo

EPAM Systems

IT Services & IT Consulting

Since 1993, EPAM Systems, Inc. (NYSE: EPAM) has used its software engineering expertise to become a leading global provider of digital engineering, cloud and AI-enabled transformation services, and a leading business and experience consulting partner for global enterprises and ambitious startups. We address our clients’ transformation challenges by fusing EPAM Continuum’s integrated strategy, experience and technology consulting with our 30+ years of engineering execution to speed our clients’ time to market and drive greater value from their innovations and digital investments. We make GenAI real with our AI LLM orchestration, testing and engineering solutions, EPAM DIAL, EPAM EliteA™ and EPAM AI/RUN™, respectively. We deliver globally, but engage locally with our expert teams of consultants, architects, designers and engineers, making the future real for our clients, our partners and our people around the world. We believe the right solutions are the ones that improve people’s lives and fuel competitive advantage for our clients across diverse industries. Our thinking comes to life in the experiences, products and platforms we design and bring to market. Added to the S&P 500 and the Forbes Global 2000 in 2021 and recognized by Glassdoor and Newsweek as a Top 100 Best Workplace, our multidisciplinary teams serve customers across six continents. We are proud to be among the top 15 companies in Information Technology Services in the Fortune 1000 and to be recognized as a leader in the IDC MarketScapes for Worldwide Experience Build Services, Worldwide Experience Design Services and Worldwide Software Engineering Services. Learn more at www.epam.com.

Company details

Company typeXLarge
IndustryIT Services & IT Consulting
Company size10001

Links

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Job description

We are looking for a hands-on Lead Site Reliability Engineer to maintain, enhance, and support a Java backend services ecosystem alongside another SRE and a backend engineering team. You will strengthen reliability, observability, and incident response practices. Responsibilities Provide on-call support for Java backend identity services during business hours Troubleshoot complex distributed-system issues using logs and telemetry to identify root causes Deploy patches to address issues in cloud infrastructure Improve reliability posture for key backend services through tangible changes Build metrics and dashboards to quickly assess overall platform health Monitor SLOs across services and submit code changes to improve SLOs as errors occur Create and refine runbooks for backend services to standardize operations and response Requirements 5+ years of experience in Site Reliability Engineering or DevOps for distributed systems 5+ years of experience with Amazon Web Services in production environments 3+ years of experience with Amazon DynamoDB and Amazon ElastiCache in production Leadership experience guiding on-call practices and operational improvements Strong project execution skills delivering reliability and observability enhancements Strong troubleshooting skills using logs and telemetry to find root causes Strong communication skills for clear and concise written incident updates Fast learning ability to absorb information quickly and apply it during on-call Upper-Intermediate English proficiency (B2) Nice to have Kubernetes Terraform Apache Kafka Grafana New Relic

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Marcus Rivera

Chief Revenue Officer

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linkedin.com/in/marcusrivera
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