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Senior Site Reliability Engineer

Role overview

Qualifications

  • 3+ years of experience in observability engineering
  • Hands-on experience building behavioral monitoring or auditability signals for AI agents in production
  • Experience with behavioral and anomaly monitoring
  • Proficiency in New Relic and NRQL

Responsibilities

  • Build behavioral monitoring and auditability signal views across the agent estate
  • Develop behavioral dashboards and alert conditions using New Relic and NRQL
  • Design behavioral monitoring signals covering anomaly detection, drift, safety signals, and policy denials
  • Create auditability views that surface governance evidence for stakeholder consumption

Hard skills

Other skills

  • Collaboration
  • Detail Oriented

About the company

EPAM Systems logo

EPAM Systems

IT Services & IT Consulting

Since 1993, EPAM Systems, Inc. (NYSE: EPAM) has used its software engineering expertise to become a leading global provider of digital engineering, cloud and AI-enabled transformation services, and a leading business and experience consulting partner for global enterprises and ambitious startups. We address our clients’ transformation challenges by fusing EPAM Continuum’s integrated strategy, experience and technology consulting with our 30+ years of engineering execution to speed our clients’ time to market and drive greater value from their innovations and digital investments. We make GenAI real with our AI LLM orchestration, testing and engineering solutions, EPAM DIAL, EPAM EliteA™ and EPAM AI/RUN™, respectively. We deliver globally, but engage locally with our expert teams of consultants, architects, designers and engineers, making the future real for our clients, our partners and our people around the world. We believe the right solutions are the ones that improve people’s lives and fuel competitive advantage for our clients across diverse industries. Our thinking comes to life in the experiences, products and platforms we design and bring to market. Added to the S&P 500 and the Forbes Global 2000 in 2021 and recognized by Glassdoor and Newsweek as a Top 100 Best Workplace, our multidisciplinary teams serve customers across six continents. We are proud to be among the top 15 companies in Information Technology Services in the Fortune 1000 and to be recognized as a leader in the IDC MarketScapes for Worldwide Experience Build Services, Worldwide Experience Design Services and Worldwide Software Engineering Services. Learn more at www.epam.com.

Company details

Company typeXLarge
IndustryIT Services & IT Consulting
Company size10001

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Job description

We are looking for a Senior Site Reliability Engineer to join the team building an Enterprise Agent Development Platform — a production-grade, cloud-native ecosystem that enables engineering teams to define, orchestrate, deploy, and observe AI agents at scale. The platform standardizes agent development across the organization using LangGraph and Strands Agents on AWS AgentCore Runtime. The initiative spans agent framework design, runtime architecture, marketplace integration, CI/CD automation, and enterprise-grade observability — reducing agent development from months to days while enforcing consistent security, quality, and governance standards. Responsibilities Build behavioral monitoring and auditability signal views across the agent estate Develop behavioral dashboards and alert conditions using New Relic and NRQL Design behavioral monitoring signals covering anomaly detection, drift, safety signals, and policy denials Create auditability views that surface governance evidence for stakeholder consumption Maintain observability domain segregation between technical monitoring (CloudWatch/New Relic) and audit evidence (dedicated evidence/SIEM stores) Validate alerts and verify dashboard data accuracy across the platform Implement metrics emission and validation using Python Partner with engineering teams to ensure behavioral monitoring aligns with agent governance requirements Requirements 3+ years of experience in observability engineering Hands-on experience building behavioral monitoring or auditability signals for AI agents in production, such as anomaly/drift detection on agent telemetry, surfacing Cedar/policy-denial events as monitoring inputs, or audit-evidence dashboards for agent governance Experience with behavioral and anomaly monitoring, including alert tuning on production telemetry Background in working within environments with formal audit and compliance evidence requirements Proficiency in New Relic and NRQL for behavioral dashboards and alert conditions Skills in Python for metrics emission and validation

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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