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Payroll Process Documentation Specialist

ICONMA

Role overview

Qualifications

  • Experience in payroll operations or business process documentation
  • Demonstrated experience developing SOPs, process maps, work instructions and/or controls documentation
  • Ability to translate complex operational knowledge into clear, user-friendly documentation
  • Strong interviewing and facilitation skills, particularly working with busy subject-matter experts

Responsibilities

  • Partner with Payroll subject-matter experts to capture current processes, procedures, workflows, controls, and system interactions
  • Lead structured interviews and working sessions to extract process knowledge without requiring Payroll team members to author documentation themselves
  • Independently draft and maintain process maps, SOPs, work instructions, job aids, checklists, and supporting documentation
  • Document process owners, backups, key controls, approvals, reconciliations, handoffs, dependencies, and exception/escalation paths

Key facts

Hard skills

Other skills

  • Detail Oriented

About the company

ICONMA logo

ICONMA

Management Consulting

We provide Professional Staffing Services & Project-Based Solutions for a broad range of Fortune 500 organizations. ICONMA is a certified Woman-Owned staffing company and was founded in 2000. ICONMA’s corporate headquarters is in Troy, Michigan, and has 15+ locations worldwide. What makes ICONMA stand out in a fiercely competitive industry? *We provide integrated, full lifecycle services across a broad range of business and technical platforms. *No single company can duplicate our full range of staffing and permanent recruiting services nationwide. *Proven track record of attracting and retaining exceedingly skilled professional workers in a highly competitive market. SERVICES OFFERED Staff Augmentation (Contract, Contract to Hire, Direct Hire, Single Source) Data Analysis Project-Based Services & Solutions Hire Train Deploy Service Model Offshore Staff Augmentation Payroll Services AREAS OF EXPERTISE - Information Technology - Engineering - Business Professional - Accounting/Finance - Admin/Clerical/Call Center - Healthcare/Clinical/Scientific - Marketing/Creative mail linkedin@iconma.com Phone (888) 451-2519 Website http://www.iconma.com

Company details

Company typeLarge
IndustryManagement Consulting
Company size1001 - 5000

Links

Website LinkedIn See all jobs

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Job description

Our Client, a Food, Sports and Entertainment company, is looking for a Payroll Process Documentation Specialist for their Remote location.
 
Responsibilities:
  • Partner with Payroll subject-matter experts to capture current processes, procedures, workflows, controls, and system interactions.
  • Lead structured interviews and working sessions to extract process knowledge without requiring Payroll team members to author documentation themselves.
  • Independently draft and maintain process maps, SOPs, work instructions, job aids, checklists, and supporting documentation.
  • Document process owners, backups, key controls, approvals, reconciliations, handoffs, dependencies, and exception/escalation paths.
  • Capture observed process gaps, inefficiencies, risks and opportunities for standardization or automation for review by Payroll leadership.
  • Utilize Microsoft 365, Microsoft Copilot and process-mapping tools where appropriate to accelerate documentation development.
 
Requirements:
  • Experience in payroll operations or business process documentation.
  • Demonstrated experience developing SOPs, process maps, work instructions and/or controls documentation.
  • Ability to translate complex operational knowledge into clear, user-friendly documentation.
  • Strong interviewing and facilitation skills, particularly working with busy subject-matter experts.
  • Strong written communication, organization and attention to detail.
  • Experience with Workday is strongly preferred.
  • Proficiency with Microsoft 365 and Copilot, or similar productivity tools
 
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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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