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Senior MDM Program Lead – Informatica Product 360 / Customer 360

ICONMA

Role overview

Qualifications

  • 10+ years of experience in Enterprise Data Management and MDM
  • Experience supporting Life Sciences organizations
  • Proven success leading large-scale MDM transformations and managed services engagements
  • Strong stakeholder management and executive communication skills

Responsibilities

  • Lead enterprise-wide Master Data Management initiatives for Product, Item, Customer, Vendor, and Reference Data domains
  • Define and execute Product Master and Item Master management strategies
  • Establish MDM governance frameworks, stewardship processes, and operational best practices
  • Drive roadmap development, release planning, cutover activities, and hyper care support

Key facts

Hard skills

About the company

ICONMA logo

ICONMA

Management Consulting

We provide Professional Staffing Services & Project-Based Solutions for a broad range of Fortune 500 organizations. ICONMA is a certified Woman-Owned staffing company and was founded in 2000. ICONMA’s corporate headquarters is in Troy, Michigan, and has 15+ locations worldwide. What makes ICONMA stand out in a fiercely competitive industry? *We provide integrated, full lifecycle services across a broad range of business and technical platforms. *No single company can duplicate our full range of staffing and permanent recruiting services nationwide. *Proven track record of attracting and retaining exceedingly skilled professional workers in a highly competitive market. SERVICES OFFERED Staff Augmentation (Contract, Contract to Hire, Direct Hire, Single Source) Data Analysis Project-Based Services & Solutions Hire Train Deploy Service Model Offshore Staff Augmentation Payroll Services AREAS OF EXPERTISE - Information Technology - Engineering - Business Professional - Accounting/Finance - Admin/Clerical/Call Center - Healthcare/Clinical/Scientific - Marketing/Creative mail linkedin@iconma.com Phone (888) 451-2519 Website http://www.iconma.com

Company details

Company typeLarge
IndustryManagement Consulting
Company size1001 - 5000

Links

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Job description

Our client, an IT Services and Consulting company, is looking for a Senior MDM Program Lead – Informatica Product 360 / Customer 360 for their Raleigh, NC/Remote location.
 
Responsibilities:
  • The role combines business engagement, program leadership, solution architecture, and technical delivery to establish enterprise-wide Product 360 and Customer 360 capabilities leveraging Informatica MDM, Data Quality, Cloud Data Platforms, and AI-powered data management practices.
  • Enterprise MDM Strategy & Leadership
  • Lead enterprise-wide Master Data Management initiatives for Product, Item, Customer, Vendor, and Reference Data domains.
  • Define and execute Product Master and Item Master management strategies supporting global Life Sciences operations.
  • Establish MDM governance frameworks, stewardship processes, data ownership models, and operational best practices.
  • Partner with business stakeholders across Supply Chain, Commercial, Regulatory Affairs, Manufacturing, Quality, and IT organizations.
  • Drive roadmap development, release planning, cutover activities, and hyper care support.
  • Product & Item Mastering
  • Design and implement Product Master and Item Master solutions for pharmaceutical products and related reference data.
  • Manage lifecycle processes including product onboarding, product changes, item creation, retirements, and synchronization across enterprise systems.
  • Define data standards, validation rules, hierarchies, classifications, and business rules for product and item domains.
  • Establish golden records for products and materials supporting ERP, CRM, Supply Chain, Manufacturing, and Reporting systems.
  • Improve product data accuracy, completeness, consistency, and compliance.
  • Informatica MDM & Data Quality
  • Lead implementation and enhancement of Informatica MDM, Customer 360, Product 360 & IDQ solutions.
  • Configure match and merge algorithms, survivorship rules, relationship management, hierarchy management, and stewardship workflows.
  • Design cleanse, standardization, enrichment, and duplicate prevention processes.
  • Optimize MDM processes for scalability and performance.
  • Drive adoption of data quality scorecards and KPI-driven governance.
  • Integration & Cloud Data Platforms
  • Architect integrations between MDM platforms and enterprise applications including:
  • Salesforce
  • Data Warehouses
  • Regulatory Systems
  • Supply Chain Applications
  • Design cloud-native integration frameworks using:
  • AWS S3
  • App Flow
  • Airflow
  • Glue
  • Athena
  • Support real-time and batch synchronization of master data across enterprise ecosystems.
  • AI-Enabled Data Management
  • Implement Generative AI and AI-assisted solutions for:
  • Product data enrichment
  • Duplicate detection
  • Data quality monitoring
  • Anomaly detection
  • Stewardship productivity
  • Root-cause analysis
  • Leverage AI-driven insights to improve governance and operational efficiency.
  • Managed Services & Operational Excellence
  • Lead global MDM managed services operations.
  • Drive SLA adherence, incident management, release management, and continuous improvement initiatives.
  • Develop executive dashboards, operational metrics, and governance reporting.
  • Manage onshore and offshore teams, resource planning, mentoring, and capability development.
  • Establish Centers of Excellence (COE) and reusable frameworks.
  • Business Outcomes Delivered
  • Established enterprise Product 360 and Item Master capabilities.
  • Improved product and material data quality across global business units.
  • Reduced duplicate products and item records through advanced matching and governance.
  • Accelerated product onboarding and commercial readiness.
  • Increased operational efficiency through AI-assisted stewardship and automation.
  • Enabled trusted master data across Supply Chain, Manufacturing, Commercial, Regulatory, and Analytics platforms.
  • Improved compliance, reporting accuracy, and business decision-making through governed master data.
 
Requirements:
  • Seeking an accomplished Enterprise MDM Leader with extensive experience delivering Product Master, Item Master, and Customer Master Data Management solutions across global Life Sciences organizations. Responsible for driving end-to-end MDM strategy, implementation, integration, governance, and managed services while ensuring high-quality trusted data across Commercial, Supply Chain, Manufacturing, Regulatory, and ERP ecosystems.
  • Master Data Management
  • Product Master Data Management
  • Item Master Data Management
  • Customer Master Data Management
  • Product 360 / Customer 360
  • Data Governance
  • Data Stewardship
  • Match & Merge Optimization
  • Hierarchy Management
  • Informatica Technologies
  • Informatica MDM
  • Informatica Product 360 (P360)
  • Informatica Customer 360
  • Informatica Data Quality (IDQ)
  • Provisioning Tool
  • Cloud & Data Technologies
  • AWS S3
  • AWS Glue
  • AppFlow
  • Apache Airflow
  • Athena
  • Starburst
  • Oracle
  • PL/SQL
  • Pyspark
  • Life Sciences Domain
  • Product Lifecycle Management
  • Pharmaceutical Product Data
  • Material Master Data
  • Packaging Hierarchies
  • Supply Chain Master Data
  • Commercial Data Management
  • Regulatory Data Management
  • Manufacturing Data Governance
  • 10+ years of experience in Enterprise Data Management and MDM.
  • Experience supporting Life Sciences organizations.
  • Proven success leading large-scale MDM transformations and managed services engagements.
  • Experience integrating Product Master and Item Master domains with ERP, CRM, and Supply Chain applications.
  • Strong stakeholder management and executive communication skills.
  • Years of Experience:   14.00 Years of Experience
 
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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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