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Servicenow Consultant - Australia (Remote)

Role overview

Qualifications

  • Strong industry experience
  • Background and deep experience with ServiceNow
  • Engaging presentation style
  • Ability to work under pressure

Responsibilities

  • Overall design and mapping of client business requirements to systems/technical requirements
  • Assess current state processes and tools, and identify ServiceNow platform solution options
  • Define ServiceNow solution requirements and determine integration requirements
  • Develop overall architecture and implementation plans

Key facts

Hard skills

Other skills

  • Coaching
  • Mentorship
  • Time Management

About the company

Sysintegra logo

Sysintegra

IT Services & IT Consulting

Sysintegra specializes in ServiceNow & Identity Security. We are a ServiceNow ‘Elite’ partner offering Implementation, Consulting and Managed Services, committed to our vision of simplifying and automating business services for sophisticated customer experience (CX) and employee experience (EX). Our deep understanding of ServiceNow environments has resulted in our creation of Security products ‘Zertid’ and ‘DataMask’ that bring Identity Security and Data privacy respectively, within ServiceNow implementations. In addition to our physical locations in Australia, Singapore, and India, we also have a growing list of global partners for our products. Please contact us if you have a requirement for onsite support in your region.

Company details

Company typeSME
IndustryIT Services & IT Consulting
Company size51 - 200

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Job description

Sysintegra is among the fastest growing cloud software consulting firms in the APJ region. We are an Elite level partner with ServiceNow, the global leader in workflow automation software. We support iconic enterprises in the APJ region to uplift and automate their business processes using the ServiceNow platform, as well as develop innovative products using the ServiceNow platform. We are the partner of choice for many enterprises for making the best use of ServiceNow platform capabilities across IT Services, Security and Risk Management, Human Resources, and Customer Service

Visit http://sysintegra.com.au to find out more about us…

Requirements

Why Sysintegra?

  • Consulting firm with innovation and customer experience at the heart of our culture
  • Fast growing Elite ServiceNow Partner 
  • Flexible work culture. Here is your opportunity to escape the rigid big-corporate frameworks.  
  • Our customers love us, as reflected in our constantly high customer satisfaction ratings. 
  • Make your mark in the industry by creating popular IP and innovations using Now Platform 

The Opportunity

At Sysintegra we are looking for a ServiceNow Lead Consultant, responsible for overall design, mapping of client business requirements to systems/technical requirements. The role is required to work with clients to assess current state processes and tools, identify ServiceNow platform solution options, define ServiceNow solution requirements, determine and define integration requirements, and develop overall architecture and implementation plans.

Requirements

Skills:

  • Strong in ServiceNow experience with hands-on design & deployment experience and mapping of client business requirements to systems/technical requirements.
  • IT service management solution implementation experience, with hands-on development, design and deployment experience in the ServiceNow platform
  • Knowledge of each client's situation; advocating for the most scalable, supportable, and dependable solution for each change to be created or implemented.
  • • Expertise in developing and presenting business case material with senior prospect and customers
  • Scoping and delivering Proof of Concept / Proof of Value engagements with prospects
  • Proficient in front end and/or backend technologies (XML, HTML, CSS, JavaScript, AngularJS, Jelly Script, Web Services, etc.)
  • Lead developer for a variety of clients across a wide range of applications, developing tailored solutions that adhere to best practices and support practice of developing intellectual property (IP)
  • Client interaction to discuss outstanding items, identify technical improvements, and seek out new opportunities by educating clients on development and quality standards.
  • Coach, and mentor co-workers on technical and procedural items through one-on-one sessions or small group workshops.
  • Analyse and troubleshoot to demonstrate technical and professional skill sets.
  • Act as the ServiceNow subject matter expert at Executive briefings/marketing events

Qualifications:

  • Strong industry experience,
  • Background and deep experience with ServiceNow are mandatory with accreditations covering the full range of ServiceNow products.
  • Engaging presentation style, with the ability to control and manage multiple presentation scenarios.
  • Ability to work under pressure and work on multiple campaigns at the same time.
  • Desired Certification: Certified implementation specialist  in any module ( ITSM, GRC, ITOM, ITBM, ITAM, HRSD etc)

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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