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Account Manager

Role overview

Qualifications

  • 2+ years of experience in Account Management, Sales, Business Development, or a similar commercial role
  • Experience managing B2B clients, merchants, or strategic accounts
  • Strong commercial mindset with a track record of identifying and developing business opportunities
  • Analytical skills and comfort working with data and performance metrics

Responsibilities

  • Manage a portfolio of merchants, building strong and long-term commercial relationships
  • Identify opportunities to increase transaction volume, engagement, and revenue across existing accounts
  • Drive upselling and cross-selling opportunities, introducing relevant products and solutions based on merchant needs
  • Act as a key point of contact for merchants, developing trusted relationships and becoming a reference for their business within AstroPay

Key facts

Hard skills

Other skills

  • Relationship Management
  • Sales
  • Analytical Skills
  • Communication
  • Negotiation
  • Problem Solving
  • Teamwork

About the company

AstroPay logo

AstroPay

Financial Services

We are building the world’s best digital wallet for users that are passionate about sports and living life to the fullest. Our all-in-one super app offers a variety of thrilling features, such as a debit card, peer-to-peer transfers, instant payments, intelligent savings and investment tools, rewards, and unforgettable experiences, all wrapped up in a user-friendly interface. We strive to enhance the financial journey of our customers with our comprehensive financial solution, providing them with the fastest and most secure global service available. We will build a team of missionaries who live and breathe our mission and product, sticking to our magic formula: Passion + Action = Legacy. Our values are: Ownership We carry out projects with extreme ownership and accountability, acknowledging mistakes and gaining the respect of colleagues. Courage We are able to make tough decisions without agonizing, exhibiting candor, transparency, and good intentions. We question inconsistent actions with this attitude and give and take feedback to and from colleagues at any level. Speed Being relentlessly focused on turning ideas into reality, we get things done. We are able to make quick decisions, and take informed risks. Keep it simple We reduce complexity and keep things simple, being concise and having coherent communication. Less is more. Deliver wow Putting the user first, we are passionate about delighting our users with our product and offering them the best experience. Our work meets the highest quality standards and each one’s ambition is to "wow" our client. Think big We are ambitious and plan to win, play to win and expect to win. We are not afraid to try things and fail. We exhibit long term strategic thinking.

Company details

Company typeSME
IndustryFinancial Services
Company size201 - 500

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Job description

About the Role We are looking for an Account Manager to join our team in Argentina and help grow our AstroPay Wallet business.
In this role, you will manage a portfolio of merchants, building strong relationships, identifying growth opportunities, and driving engagement through commercial initiatives.
You will combine a strong commercial mindset with data-driven thinking to understand performance, identify opportunities, and turn insights into concrete actions that contribute to account growth.
Key Responsibilities Account Growth & Revenue
  • Manage a portfolio of merchants, building strong and long-term commercial relationships.
  • Identify opportunities to increase transaction volume, engagement, and revenue across existing accounts.
  • Drive upselling and cross-selling opportunities, introducing relevant products and solutions based on merchant needs.
  • Understand merchant performance and identify opportunities for growth and improvement.
  • Take ownership of account growth initiatives and follow through on their execution and results.

Merchant Engagement & Relationship Management
  • Act as a key point of contact for merchants, developing trusted relationships and becoming a reference for their business within AstroPay.
  • Understand merchant objectives, challenges, and priorities to proactively propose solutions and opportunities.
  • Develop initiatives to increase merchant engagement, including campaigns, promotions, and commercial actions.
  • Work closely with merchants to define clear objectives and measure the impact of initiatives.
  • Proactively identify and address issues that may affect the relationship or account performance.

Commercial & Data Analysis
  • Monitor account performance and key commercial metrics to identify trends, opportunities, and areas for improvement.
  • Analyze the performance of campaigns, promotions, and other commercial initiatives.
  • Use data and business insights to support commercial decisions and prioritize growth opportunities.
  • Translate analysis into concrete actions and recommendations that contribute to account growth.
  • Track results against agreed objectives and continuously optimize initiatives based on performance.

Cross-Functional Collaboration
  • Work closely with Product, Operations, Marketing, Compliance, and other teams to deliver solutions and initiatives for merchants.
  • Bring merchant feedback and market insights into the organization to help identify opportunities for improvement.
  • Coordinate internally to ensure a smooth execution of commercial initiatives and a strong merchant experience.

Qualifications
  • 2+ years of experience in Account Management, Sales, Business Development, or a similar commercial role.
  • Experience managing B2B clients, merchants, or strategic accounts.
  • Strong commercial mindset with a track record of identifying and developing business opportunities.
  • Analytical skills and comfort working with data and performance metrics.
  • Ability to turn data and insights into concrete commercial actions.
  • Proactive, hands-on, and entrepreneurial mindset, with a strong sense of ownership.
  • Excellent communication, negotiation, and relationship-building skills.
  • Strong problem-solving skills and ability to work independently.
  • Experience in payments, fintech, e-commerce, or digital products is a strong plus.
  • Bachelor's degree in Business, Economics, Marketing, Engineering, or a related field is preferred.
  • Fluent in Spanish and English.
  • Based in Argentina.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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