Performance Monitoring Engineer

Koud is looking for a Performance Monitoring Engineer to work with one of our clients.

We are seeking an experienced Performance Monitoring Engineer to ensure the performance, availability, and reliability of business-critical applications across cloud and hybrid environments. Using Dynatrace, the engineer will expand monitoring coverage, improve alerts and dashboards, define performance baselines, and support incident analysis and root-cause identification. The role involves collaboration with development, DevOps, platform, and operations teams in a global environment. Fluent English and experience working with international, multicultural teams are required.

Responsibilities:

• Design, implement, and maintain Dynatrace monitoring for applications, services, and supporting infrastructure across cloud and on-premises environments;
• Install, configure, and troubleshoot Dynatrace components, including OneAgent, ActiveGate, and platform integrations;
• Validate monitoring coverage and data quality for newly onboarded and existing services;
• Establish monitoring standards for tagging, management zones, naming conventions, alert routing, dashboard patterns, and runbooks;
• Create and tune alerting strategies using events, problems, anomaly detection, thresholds, and performance baselines to improve signal-to-noise ratio;
• Develop and maintain dashboards, reports, and service health views for engineering teams and leadership;
• Define and recommend performance monitoring KPIs, SLOs, and SLAs aligned with business outcomes;
• Analyze performance and capacity trends, identify degradation or scaling risks, and recommend remediation options;
• Support incident triage by analyzing traces, service flows, dependencies, logs, metrics, and user experience signals;
• Lead deep-dive investigations into performance, reliability, and scalability issues;
• Collaborate with engineering and operations teams to isolate impact, determine root causes, and track remediation actions;
• Integrate Dynatrace with ITSM and collaboration workflows to support ticket creation, alert enrichment, and ownership routing;
• Automate monitoring onboarding and operational activities through APIs, scripting, CI/CD practices, and configuration-as-code approaches;
• Partner with application development and DevOps teams to instrument services and embed observability throughout the SDLC;
• Maintain technical documentation and contribute to the monitoring knowledge base;
• Provide guidance and training to teams adopting Dynatrace and observability practices.

Requirements:

• Avanced experience in application development, DevOps, Site Reliability Engineering, platform engineering, or production operations supporting cloud or hybrid environments;
• Strong understanding of application performance monitoring and observability concepts, including metrics, logs, traces, dependency mapping, synthetic monitoring, alerting, SLOs, and SLAs;
• Experience troubleshooting production performance and reliability issues using telemetry and structured investigation methods;
• Working knowledge of distributed systems, microservices, containers, Kubernetes, Windows and Linux, HTTP, DNS, load balancing, and networking fundamentals;
• Experience with AWS or Azure environments;
• Experience with scripting and automation using PowerShell, Python, Bash, APIs, or equivalent technologies;
• Understanding of CI/CD practices and their use in scalable monitoring onboarding and operational automation;
• Ability to learn Dynatrace quickly and apply it to service onboarding, telemetry validation, dashboards, alert tuning, and troubleshooting;
• Strong analytical, problem-solving, communication, and collaboration skills;
• Fluent English, both written and spoken;
• Proven ability to work effectively with global, multicultural, and distributed teams.

Preferred:

• Bachelor’s degree in Information Systems, Computer Science, Engineering, or a related field is preferred;
• Relevant professional experience may be considered in place of a specific academic background;
• Hands-on experience with Dynatrace in enterprise environments;
• Dynatrace Associate or Dynatrace Professional certification;
• Experience administering Dynatrace at enterprise scale;
• Experience with ITSM integrations and operational workflows.

Additional Information:

• Schedule flexibility may occasionally be required for global meetings, critical incidents, or production activities;
• Travel may be required on an exceptional basis.