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Technical Support & Deployment Intern

Role overview

Qualifications

  • Pursuing or have recently completed a degree in ICT, Zorgtechnicus, Informatica, ICT Techniek, Gezondheidszorg Technologie, Medische Informatiekunde or Verpleegkunde with focus/interest in technology
  • Basic understanding of hardware and software installation and troubleshooting
  • Fluent in Dutch and English (both written and spoken)
  • Ability to communicate effectively with medical staff

Responsibilities

  • Install key software applications on cutting edge VR-headsets and tablets
  • Provide technical support and troubleshooting, both onsite and remotely
  • Communicate effectively with nurses and other medical staff
  • Maintain accurate records of deployments and provide feedback for future improvements

Key facts

Hard skills

Other skills

  • Troubleshooting (Problem Solving)
  • Communication

About the company

SyncVR Medical logo

SyncVR Medical

Digital Health & Health Tech

SyncVR Medical empowers your teams to revolutionize healthcare through innovative VR solutions. Our success stories include: ‣ Significant improvements in patient rehabilitation and therapy using VR with leading healthcare organizations. ‣ Numerous opportunities and new partnerships from strategic initiatives in the healthcare industry. ‣ High engagement and response rates leading to valuable outcomes in medical training and patient care. ‣ Substantial achievements from specialized VR solutions tailored to client needs in medical education and pain management. 𝗜𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁 𝗩𝗥 𝘁𝗼 𝗬𝗼𝘂𝗿 𝗣𝗿𝗼𝗳𝗲𝘀𝘀𝗶𝗼𝗻 𝗶𝗻 𝟰 𝗘𝗮𝘀𝘆 𝗦𝘁𝗲𝗽𝘀 𝗟𝗲𝗮𝗿𝗻 𝗮𝗯𝗼𝘂𝘁 𝗩𝗥 𝘄𝗶𝘁𝗵 𝗮 𝗙𝗿𝗲𝗲 𝗗𝗲𝗺𝗼: During a free demo, our team will let you experience and explore new possibilities to enhance your practice. 𝗣𝗿𝗲𝗽𝗮𝗿𝗮𝘁𝗶𝗼𝗻: We set up an extensive implementation plan and arrange all practical details with supporting services. 𝗜𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻: We provide VR workshops and a learning environment with support materials and security protocols. 𝗨𝘀𝗲 𝗩𝗥 𝗶𝗻 𝗗𝗮𝗶𝗹𝘆 𝗣𝗿𝗮𝗰𝘁𝗶𝗰𝗲: Use Virtual Reality in daily routines and experience the benefits for your patients and caregivers! SyncVR will be there for you and your organization with regular evaluations and ongoing support. 3 PILLARS OF IMPACT 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗲: We help you seamlessly incorporate VR technology into your daily workflow for immediate benefits. 𝗧𝗮𝗶𝗹𝗼𝗿: With 45 healthcare apps, we offer solutions for over 30 specialties, ensuring effective treatment and training options. 𝗣𝗿𝗼𝘃𝗶𝗱𝗲: We offer continuous training and coaching to ensure your team maximizes the benefits of VR, enhancing patient care and operational efficiency. Join the 1,500 departments, 30 ongoing scientific studies, and 250 healthcare organizations that have successfully implemented our VR solutions.

Company details

Company typeStartup
IndustryDigital Health & Health Tech
Company size11 - 50

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Job description

At SyncVR Medical, we are pioneering the integration of Virtual Reality into daily medical treatments across Europe! With our XR healthcare platform already active in over 250 hospitals, our innovative solutions are transforming the way patients receive care. We are now looking for a Technical Support & Deployment Intern to play a key role in implementing this cutting-edge technology in hospitals throughout the Netherlands.

This isn’t just another tech support role—you’ll be deploying software that is a crucial element of a medical device, one that could increase the number of patients receiving VR-based treatments and bring this breakthrough technology closer to everyday healthcare.

Tasks

As a Technical Support & Deployment Intern, you will:

  • Install key software applications on cutting edge VR-headsets and tablets, playing a vital role in the functioning of a medical device that enhances patient care.
  • Provide technical support and troubleshooting, both onsite and remotely, to ensure a seamless user experience for hospital staff and patients.
  • Effectively communicate with nurses and other medical staff, so that your deployment fits into their busy schedules.
  • Maintain accurate records of deployments and provide valuable feedback for future software and hardware improvements.
  • Be a key player in our team, comunicating with a fun and experienced group of changemakers.

Requirements

You’re the perfect fit for this role if you:

  • Love to help solving technical problems for other people
  • Are pursuing or have recently completed a degree in ICT, Zorgtechnicus, Informatica, ICT & Techniek, Gezondheidszorg Technologie, Medische Informatiekunde of Verpleegkunde with focus/interest in technology.
  • Have a basic understanding of hardware and software installation and troubleshooting
  • Can communicate effectively with medical staff, particularly nurses, and have the ability to explain technical concepts to non-technical users in a clear and respectful way.
  • Are fluent in Dutch and English (both written and spoken).
  • Are comfortable travelling to hospital sites.

Benefits

At SyncVR Medical, we offer:

  • Complete responsibility - you decide your schedule and working location, as long as you hit your weekly targets of deployments.
  • The opportunity to work on high-impact projects that directly affect patient treatment numbers and improve healthcare processes.
  • The chance to become part of our innovative startup culture and gain hands-on experience with leading healthcare technology.
  • The possibility of a full-time position after the internship, based on performance.
  • The excitement of being part of the largest XR healthcare platform in Europe, actively transforming patient care in real hospital environments.

We offer reimbursement of your costs and an internship pay based on your experience. However, the key reason to join is to learn - after this internship, you have gained a world of experience that will help you for the rest of your career!

Are you ready to make a real difference in healthcare with cutting-edge technology? Join us at SyncVR Medical as a Technical Support & Deployment Intern and help bring Virtual Reality treatments to everyday patient care.

Apply now by submitting your CV and a brief cover letter explaining why you’re excited about this role. We’re reviewing applications on a rolling basis, so don’t wait!

Let’s work together to shape the future of healthcare.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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