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Avvale
IT Services & IT Consulting
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We are looking for an 5y+ Service Delivery Manager to oversee the delivery of technology services and ensure high-quality support to business stakeholders and clients.
The ideal candidate should have strong experience managing service delivery processes, coordinating technical teams, monitoring SLAs and KPIs, handling incidents and escalations, and driving continuous improvement initiatives.
This role requires excellent stakeholder management and communication skills, with the ability to act as the main point of contact between business teams, clients, and technical delivery teams. Experience working in complex, international environments and managing multiple priorities is highly desirable.
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