Senior Account Executive

Job Title: Senior Account Executive

Department: Sales

Reports To: Vice President of Federal Sales

Location: Remote

Schedule: Monday – Friday 

Hours: Full-time, 40-hours/week

FLSA Status: Exempt

Clearance: None

Position Summary

The Senior Account Executive is responsible for the business development and sales growth for their assigned market(s), as well as being responsible for selling professional services, managed services, and technology products in the information technology space, particularly in the Federal space. The Senior Account Executive is responsible for providing RavenTek’s clients and prospects with the highest possible level of quality in service to their accounts, ensuring client expectations are met or exceeded. The Senior Account Executive is responsible for identifying and executing RavenTek’s full stack solutions and will lead an innovative and creative approach in identifying customer needs and proposing Solutions that exceed our clients desired outcomes. This position will manage a territory and be responsible for a multi-million-dollar quota in both products and services. The Senior Account Executive will work with management to develop account strategy, close contracts, and maintain excellent client relationships.

Essential Duties and Responsibilities

• Achieve sales objectives primarily through sales to new customers but also through sales of additional services to existing customers.
• Discover client business needs and propose appropriate products or services.
• Manage assigned territory, including account planning and opportunity management.
• Develop and maintain a high level of knowledge about RavenTek’s products and services.
• Properly forecast monthly, quarterly, and annual revenue numbers for assigned territory.
• Work with key partners to drive associated product revenue.
• Successfully negotiate client contracts.
• Provide feedback to sales management regarding products, sales, and competitive situations.
• Build and maintain trusting relationships with associates and customers.
• Enter actual time worked, once complete, at the end of the day, or no later than 10:00 a.m. the following workday, and submit timesheets at the end of each pay period.
• Complete required compliance training as assigned.
• Monitor RavenTek email on a regular basis and respond accordingly.
• Other duties as assigned.
• Travel to customer sites, trade shows, and corporate events as required.

Knowledge and Critical Skills

• Competitive, high achiever who persists despite obstacles, opposition, or setbacks.
• Excellent customer service skills to ensure assigned accounts meet or exceed client satisfaction through upselling.
• Effective at transferring thoughts and expressing ideas using speech and listening skills to influence others and gain support.
• Knowledge and strong working relationship with at least one of RavenTek's strategic partners preferred.
• Highly motivated and able to work independently.
• Strong selling skills as they relate to professional services and technology products.
• Strong network and consulting sales experience.
• Creative problem solver.
• Excellent written and verbal communication skills with an emphasis on persuasion and presentation abilities.

Education & Work Experience

• Bachelor’s degree or minimum of 8 years of relevant experience and/or military experience.
• 5-10 years of information technology sales required.
• Experience working within the technology infrastructure Value Added Reseller (VAR) space.

Certifications, Licenses

• None

Special Requirements

• None

Work Environment

When working on-site, employee will be working indoors in an office environment with other people. Potential moderate temperature fluctuations. Typical indoor and computer related noise level, and typical office, paper, and equipment related dust. Exposure to video display terminals occurs on a regular basis.

Physical Demands

To successfully perform the essential functions of the job, the employee needs to be able to sit at a workstation for extended periods; use hand(s) to handle or feel objects, tools, or controls; reach with hands and arms; talk and hear; see to read printed materials and computer screens; mobility to work in a typical office setting. Ability to work on desktop or laptop computer for extended periods of time reading, reviewing/analyzing information, and may be required to provide recommendations, summaries and/or reports in written format. Must be able to effectively communicate with others verbally and in writing. Employee must be able to lift and/or move moderate amounts of weight, typically up to 30 pounds. Regular and predictable attendance is essential. 

ADA: RavenTek will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

EEO/AA: RavenTek does not discriminate based on race, color, national origin, sex, religion, age, disability, sexual orientation, gender identity, veteran status, height, weight, or marital status in employment or the provision of services and is an equal access/equal opportunity/affirmative action employer.

This job description is not intended to be an all-inclusive list of duties and standards of the position and will be reviewed periodically as duties and responsibilities change with business necessity. Essential job functions are subject to modification. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.