Senior Product Manager – Internal Processes (Contract, Remote)

OUR HIRING PROCESS:

• We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
• We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
• At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
• From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live. 
  
  INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy

We are seeking an experienced Product Manager to lead internal systems, automation initiatives, and business process transformation projects from an initial business problem through implementation, adoption, and measurable results.

Key Responsibilities

• Partner with leadership and department heads to define the vision and direction for new solutions, systems, and process improvements that deliver measurable business outcomes.
• Transform strategic goals into actionable product solutions, aligning technical capabilities with business priorities.
• Lead the end-to-end MarTech enterprise product lifecycle - own initiatives from an ambiguous business problem through discovery, process analysis, solution design, prioritization, delivery, implementation, adoption, and measurable business results.
• Act as a bridge between business stakeholders and technical teams, ensuring clarity, alignment, and transparency at every stage. Work closely with engineering and design teams to ensure timely, high-quality delivery.
• Analyze existing business processes and identify opportunities for automation and improvement. Re-engineer processes and implement new, effective solutions.
• Collaborate with business analysts, product designers, engineering teams, and other departments to deliver measurable outcomes. Independently own individual projects or specific product stages when needed.
• Work with process owners and department leaders to implement solutions in day-to-day operations, support adoption, collect feedback, and validate whether the expected business outcome has been achieved.

Qualifications

• 5+ years of relevant experience in Product, Project, Business Analysis, or transformation roles within digital or technology-driven companies, including direct ownership of internal systems or business process initiatives.
• Proven ability to lead cross-functional initiatives from an ambiguous business problem through discovery, solution design, delivery, implementation, adoption, and measurable results.
• Experience analyzing and re-engineering business processes, implementing internal products or systems, and driving digital transformation.
• Strong understanding of product and project management practices, with the ability to determine when software development is needed and when a simpler operational or automation solution is more appropriate.
• Practical experience using AI, automation, and no-code/low-code tools to improve workflows, validate hypotheses, or build early-stage prototypes. Experience with tools such as n8n, Zapier, Make, or similar is preferred.
• Strong analytical, organizational, prioritization, and delivery skills, with the ability to make data-informed decisions.
• Excellent communication, stakeholder engagement, and alignment skills, including the ability to influence stakeholders without direct authority.
• Self-driven, highly organized, and comfortable working remotely across time zones.
• Experience in B2B marketing operations, lead generation, demand generation, marketing automation, or MarTech is a plus.
• Fluent English, both spoken and written.

What We Offer

• Opportunity to shape the backbone systems of a modern, data-driven digital company.
• Autonomy to lead meaningful projects from ideation to impact.
• A collaborative, innovation-first environment that values initiative and experimentation.
• Reduced working hours on Fridays during the summer.
• Schedule: Monday–Friday, 1:00/2:00 PM – 9:00/10:00 PM EET.

Why Join Us

You’ll be at the intersection of technology, process innovation, and business growth - building systems that empower our teams to work smarter, faster, and more collaboratively. If you’re a strategic thinker who loves turning complexity into clarity and ideas into scalable solutions, we’d love to meet you.