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Salesforce Product Owner / Product Manager

EPAM Systems

Role overview

Qualifications

  • 5+ years of experience as Product Owner, Product Manager, Business Analyst, Business Systems Analyst, or similar role
  • Hands-on expertise in Salesforce Sales Cloud, Service Cloud, and Experience Cloud
  • Proficiency in Salesforce Platform, Flows, and Custom Objects
  • Familiarity with enterprise platforms and COTS solutions

Responsibilities

  • Act as Product Owner / Product Manager for Salesforce and adjacent COTS initiatives
  • Partner with client stakeholders and define priorities, roadmap, backlog items, and delivery expectations
  • Translate business needs into requirements, user stories, and acceptance criteria
  • Own and maintain the product backlog

Key facts

Hard skills

Other skills

  • Engagement Skills
  • Communication

About the company

EPAM Systems logo

EPAM Systems

IT Services & IT Consulting

Since 1993, EPAM Systems, Inc. (NYSE: EPAM) has used its software engineering expertise to become a leading global provider of digital engineering, cloud and AI-enabled transformation services, and a leading business and experience consulting partner for global enterprises and ambitious startups. We address our clients’ transformation challenges by fusing EPAM Continuum’s integrated strategy, experience and technology consulting with our 30+ years of engineering execution to speed our clients’ time to market and drive greater value from their innovations and digital investments. We make GenAI real with our AI LLM orchestration, testing and engineering solutions, EPAM DIAL, EPAM EliteA™ and EPAM AI/RUN™, respectively. We deliver globally, but engage locally with our expert teams of consultants, architects, designers and engineers, making the future real for our clients, our partners and our people around the world. We believe the right solutions are the ones that improve people’s lives and fuel competitive advantage for our clients across diverse industries. Our thinking comes to life in the experiences, products and platforms we design and bring to market. Added to the S&P 500 and the Forbes Global 2000 in 2021 and recognized by Glassdoor and Newsweek as a Top 100 Best Workplace, our multidisciplinary teams serve customers across six continents. We are proud to be among the top 15 companies in Information Technology Services in the Fortune 1000 and to be recognized as a leader in the IDC MarketScapes for Worldwide Experience Build Services, Worldwide Experience Design Services and Worldwide Software Engineering Services. Learn more at www.epam.com.

Company details

Company typeXLarge
IndustryIT Services & IT Consulting
Company size10001

Links

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Job description

We are looking for a Salesforce Product Owner / Product Manager to support business and technology initiatives across Salesforce and related commercial off-the-shelf (COTS) platforms. This role requires hands-on Salesforce experience, product ownership/product management capabilities, client partnership skills, and a consulting mindset. The ideal candidate combines product thinking, consulting, business ownership, and practical platform understanding. Responsibilities Act as Product Owner / Product Manager for Salesforce and adjacent COTS initiatives Partner with client stakeholders and define priorities, roadmap, backlog items, and delivery expectations Translate business needs into requirements, user stories, and acceptance criteria Own and maintain the product backlog Support discovery, planning, demos, releases, and adoption activities Collaborate with architects, developers, QA, BAs, and business teams Apply practical Salesforce knowledge across configuration, customization, integrations, automation, reporting, and UX Evaluate alignment between Salesforce and COTS platforms Identify risks, dependencies, and business impacts Serve as a trusted client advisor Requirements 5+ years of experience as Product Owner, Product Manager, Business Analyst, Business Systems Analyst, or similar role Hands-on expertise in Salesforce Sales Cloud, Service Cloud, and Experience Cloud Proficiency in Salesforce Platform, Flows, and Custom Objects Skills in Salesforce Reports, Dashboards, and Configuration Familiarity with enterprise platforms and COTS solutions Capability to translate business goals into delivery priorities Background in Agile methodologies and stakeholder management Consulting mindset with strong communication skills Proficiency in English at an Upper-Intermediate level (B2) or higher Nice to have Knowledge of Life Sciences GTM, commercial operations, CRM transformation, and field force effectiveness Exposure to Veeva, Trueblue, and IQVIA Salesforce certifications Understanding of integrations, analytics, consent, and engagement processes

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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