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Systems & Integration Support Analyst

Role overview

Qualifications

  • Two or more years of experience in software-engineering, systems-analysis, application-integration, or related technical activities.
  • Knowledge of the design and implementation of computer and database-management systems.
  • Excellent technical, organizational, planning, oral and written communication, problem-solving, attention-to-detail, and decision-making skills.

Responsibilities

  • Perform functions related to design, software engineering and programming, unit testing, and maintenance of assigned applications and modules.
  • Analyze and refine system requirements; determine and design system and application architecture.
  • Provide functional authority and functional knowledge expertise for assigned applications.
  • Support production outages, development of release packages, work-item updates in Azure DevOps Services.

Key facts

  • Remote from: United States
  • Full time
  • Application Support Analyst
  • 120 - 140K yearly
  • English

Hard skills

Other skills

  • Microsoft Excel
  • Microsoft Outlook
  • Organizational Skills
  • Planning
  • Problem Solving
  • Detail Oriented
  • Decision Making

About the company

Nakupuna Companies logo

Nakupuna Companies

Business Consulting & Services

The Nakupuna Companies are a Native Hawaiian Organization (NHO)–owned family of companies comprising 8(a) small disadvantaged businesses dedicated to providing innovative and impactful solutions to our customers while supporting our Native Hawaiian Community. Specializing in management consulting, IT, facilities & infrastructure, logistics, and environmental services, we excel at finding elegant approaches that solve our clients’ toughest technical, programmatic, and logistical challenges. Headquartered in Hawaii, with offices in Arlington, VA, Denver, CO, and Mechanicsburg, PA, we offer the diverse workforce and resources of a national company with the contractual advantages and startup ingenuity of a small business. We have a relentless commitment to our customers that builds on our understanding and experience working alongside our government partners to overcome their toughest challenges.

Company details

Company typeLarge
IndustryBusiness Consulting & Services
Company size501-1,000

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Job description

Overview:

Nakupuna Companies is looking for a Systems & Integration Support Analyst to provide Naval Supply Systems Command (NAVSUP) Business Systems Center (BSC) contractor support services. This role analyzes and refines system requirements, supports application engineering and integration, and helps sustain assigned applications and modules. Support services include requirements elicitation, architecture and interface analysis, prototyping, testing, documentation, release support, and collaboration with Mission Partners, users, and application technical teams.

Responsibilities:

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign additional duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

  • Perform functions related to design, software engineering and programming, unit testing, and maintenance of assigned applications and modules.
  • Analyze and refine system requirements; determine and design system and application architecture; and develop and maintain system and application documentation using defined software-development processes.
  • Provide an application-engineering perspective when interfacing with Mission Partners, users, and technical teams.
  • Evaluate new technology tools and methodologies, support application engineering, and provide technical advice to the team, management, and Mission Partners or users.
  • Recommend recognized system-engineering best practices that improve the supportability, survivability, reliability, and maintainability of program code.
  • Perform required testing against acceptance criteria and definition of done to assure software and system quality and functionality.
  • Determine the feasibility of design alternatives, translate systems requirements into application prototypes, and develop problem resolutions.
  • Provide functional authority and functional knowledge expertise for assigned applications and perform assigned tasks for those applications.
  • Obtain requirements from Mission Partners and users.
  • Identify, define, or modify interfaces with other systems and applications, ensuring agreements are formally documented with the interfacing system or application.
  • Provide pre-implementation training resources to Mission Partners and users.
  • Develop documentation based on Agile Scrum best practices and the NAVSUP BSC Service Delivery Model.
  • Support production outages, development of release packages, work-item updates in Azure DevOps Services, and internal review or change boards.
  • Analyze system requirements and convert functional design to detailed logic for coding into computer language for assigned software systems, including modules and components.
  • Review each module and the overall system for design validity, including validation of record input, data elements, and output reports.
  • Compile and submit executables for assigned systems in accordance with established standards.
  • Conduct quality audits of NAVSUP products, perform causative research on errors, and provide corrective action.
  • Maintain a professional relationship with clients, team members, and internal and external agencies and organizations.
Qualifications:

Required Qualifications:  Shall have two years or more of experience and knowledge in the following areas:

  • Two or more years of experience and knowledge performing software-engineering, systems-analysis, application-integration, or related technical activities.
  • Knowledge of the design and implementation of computer and database-management systems.
  • Knowledge of current software and database engineering methodologies, design techniques, and applicable software and database standards.
  • Experience with one or more programming languages.
  • Experience with Microsoft development tools and the analysis, development, maintenance, and testing of applications.
  • Excellent technical, organizational, planning, oral and written communication, problem-solving, attention-to-detail, and decision-making skills.

The following are desirable qualifications or levels of experience:

  • Experience with Microsoft Visual Studio, C#, .NET Core, .NET Framework, and SQL development with Microsoft SQL Server.
  • Experience with HTML, CSS, JavaScript, jQuery, web-application development, and web-application environments.
  • Experience with service-based architectures, APIs, REST, SOAP, and event-driven architectures.
  • Knowledge of secure coding practices and application-security principles.
  • Experience developing test plans and conducting or coordinating unit, integration, and user-acceptance testing.
  • Experience with Azure DevOps, Microsoft O365 and Teams, Excel, Visio, and Outlook applications.
  • Knowledge of DevSecOps patterns and practices, including CI/CD pipelines and version control.
  • Knowledge of Amazon Web Services architecture.
  • IAT Level II certification.

Education and Experience

Bachelor’s degree with a technical major, such as engineering, computer science, information systems, or a related discipline, is required. The degree requirement may be substituted with two years of college or technical education and three to five years of related work experience.

Experience with government and DoD environments is desired.

Military Installation Access: Must be able to qualify for and obtain a base access pass. Must be able to obtain a favorable National Security Agency Check (NACI), including an FBI fingerprint check. Must be a U.S. citizen.

Travel: Travel will not occur regularly and will typically be less than 5% of the time.

Location: This is a remote position.

Physical Requirements: The ideal candidate must at a minimum be able to meet the following physical requirements of the job with or without a reasonable accommodation:

  • Ability to perform repetitive motions with the hands, wrists, and fingers.
  • Ability to engage in and follow audible communications in emergency situations.
  • Ability to sit for prolonged periods at a desk and work on a computer.

The Nakupuna Companies use a market-based compensation strategy to ensure that our employees are compensated within applicable market ranges commensurate with multiple factors, including but not limited to the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability, organizational requirements, and position location. The projected compensation range for this position is $120,000.00 to $140,000.00 (annualized USD). The salary range displayed represents the typical salary range for this position and is just one component of Nakupuna Companies total compensation package for employees.

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Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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