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Global Account Director- GSI Partners

Role overview

Qualifications

  • 8+ years of enterprise sales experience in SaaS, AI, or enterprise technology
  • Proven success in GSI/BPO partnerships and co-sell motions
  • Demonstrated track record of quota attainment in complex solution selling
  • Bachelor’s degree required

Responsibilities

  • Own and deliver revenue targets tied to assigned GSI partnerships
  • Execute joint account planning with GSI partners to build and advance pipeline
  • Drive partner-sourced and influenced opportunities through the full sales cycle
  • Build and sustain trusted senior-level relationships with GSI sales leaders and practice heads

Key facts

Hard skills

Other skills

  • Sales
  • Negotiation
  • Communication
  • Relationship Management
  • Executive Presence
  • Leadership
  • Problem Solving

About the company

Uniphore logo

Uniphore

Artificial Intelligence & Machine Learning Services

Uniphore is one of the largest B2B AI-native companies – decades-proven, built-for-scale, and designed for the Enterprise. The company drives business outcomes, across multiple industry verticals, and the largest global deployments. Uniphore infuses AI into every part of the Enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI and Emotion AI and Workflow Automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video, text, and how to analyze all types of data. As AI becomes more powerful, every part of the Enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in service of creating the most human processes and experiences for customers and employees. At Uniphore, we believe companies that best understand and take action on those conversations will win. We have built the most comprehensive and powerful platform that combines conversational AI, computer vision, emotion and tonal analysis, workflow automation, and RPA (Robotic Process Automation) workflow automation and RPA (Robotic Process Automation) with a business-user-friendly UX in a single integrated platform to transform and democratize customer experiences across industries.

Company details

Company typeSME
IndustryArtificial Intelligence & Machine Learning Services
Company size501 - 1000

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Job description

Uniphore is the Business AI company. Our sovereign, composable and secure AI platform connects enterprise data, fine-tunes AI models and deploys agentic AI across the enterprise. We empower every worker to boost productivity and help businesses grow faster, operate smarter and reduce costs. Trusted by more than 2,000 businesses globally, and recognized on the Deloitte Fast 500, Uniphore delivers on the promise of AI as a transformative force for business.


Job Description:
 

Uniphore has been expanding its GSI and strategic alliance ecosystem to accelerate enterprise AI adoption through industry-led transformation programs, sovereign AI architectures, and domain-specific AI solutions. Recent publicly announced partnerships include collaborations with KPMG, Cognizant, and Rackspace Technology focused on deploying AI agents, small language models (SLMs), and governed enterprise AI platforms across regulated industries such as banking, healthcare, insurance, and life sciences.


The Role

We’re seeking an accomplished Global Account Director- GSI Partnerships to drive revenue growth through Uniphore’s relationships with Tier 1 Global System Integrators. You carry an individual quota, own deals end-to-end, and personally drive multi-million-dollar joint pursuits with GSI partners.


You’ll cover named Tier 1 GSIs alongside our VP-level alliance leaders, adding capacity to scale a proven playbook that’s already generating significant revenue. The named accounts exist, the partnerships are active, and the deals are in motion. Your job is to close them.


This is a top-priority function for Uniphore’s growth.


Key Responsibilities

  • GSI Partnership Sales
    • Own and deliver revenue targets tied to assigned GSI partnerships.
    • Execute joint account planning with GSI partners to build and advance pipeline.
    • Drive partner-sourced and influenced opportunities through the full sales cycle.
  • Sales Execution
    • Lead enterprise sales engagements from opportunity identification to close.
    • Present Uniphore’s AI solutions and craft value-based business cases for executives.
    • Negotiate complex agreements to ensure win-win outcomes.
  • Relationship Management
    • Build and sustain trusted senior-level relationships with GSI sales leaders and practice heads.
    • Act as the primary point of contact for sales execution with designated GSIs.
  • Cross-Functional Collaboration
    • Partner with Marketing to deliver co-branded campaigns and joint events.
    • Align with Product and Solutions Engineering to ensure partner solutions address customer needs.
    • Work with Customer Success to ensure adoption and expansion of GSI-driven deployments.
  • Performance & Reporting
    • Consistently achieve or exceed quarterly and annual revenue targets.
    • Maintain accurate forecasting and pipeline reporting within Salesforce.

Qualifications

  • 8+ years of enterprise sales experience in SaaS, AI, or enterprise technology.
  • Proven success in GSI/BPO partnerships and co-sell motions.
  • Demonstrated track record of quota attainment in complex solution selling.
  • Executive presence with the ability to influence senior stakeholders at GSIs and customers.
  • Excellent relationship-building, communication, and negotiation skills.
  • Experience working cross-functionally with Product, Engineering, Marketing, and Customer Success.
  • Bachelor’s degree required.


Hiring Pay Range:

$260,900 - $358,750


Benefits:


In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement,  pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life.


Location preference:

USA - NY - New York, USA - TX - Remote

Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
 
For more information on how Uniphore uses AI to unify—and humanize—every enterprise experience, please visit www.uniphore.com.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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