Aramsco is always looking for dynamic and energetic team players to join our family of companies!
Aramsco, a family of companies, is a leading solutions provider to specialty contractors across North America, serving numerous end markets including abatement, restoration, environmental, emergency preparedness, stone care, cleaning and surface preparation. The company has more than 60 locations through which it distributes products, equipment and chemicals, and provides customers with other value-added services including equipment repair, equipment rental and education.
The Program Manager, Professional Cleaning, is responsible for expanding Aramsco's market presence and profitable growth in the professional cleaning segment across assigned territories and branches. This role serves as a technical and commercial resource for products, equipment, chemistry, services, and solutions used in carpet and upholstery cleaning, rug and textile care, tile and grout, concrete, stone, wood, resilient flooring, and related interior and exterior surface care. The Program Manager partners with branch teams, sales, customer service, corporate accounts, marketing, education, vendors, and customers to strengthen technical capabilities, develop market opportunities, support product and program decisions, and improve customer outcomes.
$100,000-$110,000/Yearly + Bonus
Primary Duties and Responsibilities
This job description is not intended to be an exhaustive list of all responsibilities. The Program Manager, Professional Cleaning may be required to perform other related duties as assigned to support business needs.
- Serve as a subject-matter expert and technical resource for Aramsco products, equipment, chemistry, services, and solutions that support the professional cleaning and restoration industry.
- Train, coach, and mentor sales, customer service, branch, and customer-facing employees on professional cleaning applications, product selection, equipment use, troubleshooting, and industry practices
- Provide technical support to customers, end users, and sales teams in evaluating cleaning challenges, recommending solutions, and strengthening customer confidence and loyalty.
- Develop and deliver workshops, seminars, demonstrations, webinars, and other educational programs focused on chemistry, tools, equipment, processes, and best practices.
- Support Customer Appreciation Days, trade shows, vendor events, branch events, and other industry activities that build awareness of Aramsco's professional cleaning capabilities.
- Partners with key vendors to develop, evaluate, and implement programs, product initiatives, training resources, and go-to-market opportunities for the professional cleaning segment.
- Identify market trends, customer needs, competitive activity, and emerging technologies that may support new products, services, solutions, or commercial opportunities.
- Evaluate, vet, and recommend new products, equipment, chemistry, services, and solutions for consideration by appropriate Aramsco stakeholders.
- Work with sales and branch teams to identify account opportunities, develop practical solutions, support customer presentations, and increase sales, retention, and profitability.
- Collaborate with marketing and education teams to develop accurate product messaging, technical materials, training content, demonstrations, and other resources that support market growth.
- Maintain current knowledge of professional cleaning methods, equipment, chemistry, safety practices, and applicable industry standards through continuing education and field experience.
- Provide timely feedback to leadership regarding customer needs, product performance, vendor relationships, competitive conditions, program results, and opportunities for improvement.
Qualifications/ Skills
Qualifications
Education & Experience
- High school diploma or equivalent required; technical, business, marketing, sales, or related education is preferred.
- Typically, seven or more years of experience in professional cleaning, restoration, carpet and textile care, specialty distribution, equipment or chemical manufacturing, technical sales, or a related field; approximately 10 years of combined industry experience is preferred.
- Demonstrated knowledge of professional cleaning applications, including carpet and upholstery, rugs and textiles, tile and grout, concrete, stone, wood, resilient flooring, or related surfaces.
- Experience with product demonstrations, technical training, customer education, sales enablement, workshops, seminars, or industry presentations.
- Experience working with vendors, manufacturers, distributors, branch teams, sales teams, or customers to develop programs or solve technical and commercial problems.
- Previous sales, account development, market development, product management, or business-growth experience preferred.
- Ability to travel regularly, generally averaging approximately two trips per month of two or three days each, with additional travel based on business needs.
Skills & Competencies
- Strong technical knowledge of professional cleaning products, equipment, chemistry, applications, and industry practices, with the ability to translate technical information into practical recommendations.
- Excellent presentation, facilitation, and instructional skills, including the ability to teach and engage groups with different levels of technical experience.
- Strong commercial judgment and business-development skills, with the ability to identify customer needs and connect them to profitable solutions.
- Excellent verbal and written communication skills and the ability to build credibility with customers, sales teams, branch leaders, vendors, and corporate partners.
- Collaborative relationship-building skills and the ability to influence without direct authority across multiple functions and locations.
- Strong organization, project coordination, and follow-through skills, including the ability to manage competing priorities, travel, events, training, and vendor initiatives.
- Curiosity and continuous-learning mindset with the ability to stay current on industry trends, products, equipment, chemistry, and emerging solutions.
- Comfort using Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint, and learning other business systems as needed.
- Professional presence and sound judgment when representing Aramsco with customers, vendors, employees, and industry partners.
- Ability to work from home or a dedicated workspace when appropriate and perform hands-on demonstrations requiring the ability to comfortably lift approximately 50 to 75 pounds, with or without reasonable accommodation.
- Ability to work occasional evenings or weekends in connection with customer events, trade shows, training sessions, or business travel.
Benefits (Full-Time Employees):
Health/Vision/Dental insurance.
Paid vacation.
Paid holidays.
401(k) with employer matching.
Life insurance is provided.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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