Office Administrator Region 4

Job Description

Office Administration

Mission Statement

AOC Outreach Services mission is to provide special needs children and adults, and their families, the opportunity to succeed with our innovative and effective programs. We strive to provide the best quality mental health services in an effort for individuals to become self-empowering and develop strengths to live a healthy and productive life.

Our Vision

AOC Outreach Services strives to provide life changing services to the community of Texas. We will leave no stone unturned in the pursuit to extend the pool of mental health resources while eradicating the negative stigma behind mental health.

At AOC Outreach Services, we thrive when our people thrive. We’re currently looking for an executive assistant to be a supportive force who empowers our senior leadership. The ideal candidate will be a proactive problem solver with exceptional communication skills and meticulous attention to detail. This person should have experience working in an office environment, performing administrative duties, and providing support to managers. Given the dynamic nature of the executive landscape, we rely on executive assistants to be flexible and consistent while maintaining the confidentiality of high-level systems and operations.

The roles and responsibilities are as follows:

• Answering the Phone, taking messages, and call backs
  • Organizing and Scheduling 
    
  • Leadership Meetings, & etc.
• New Client Intake
  • Sending out AOC in-take packets to guardians or scheduling intake appointments, scheduling CANS and AOC Assessments with clinicians
  • Updating client folders
  • Creating and maintaining client charts, & etc.
• Manage Lauris Online Duties
  • Adding new clients to Lauris Online
• Checking Client Insurance Monthly, by the 5th of each month
• Monthly Calendar
  • Sending out Monthly Calendars to QMHPs
    
• Tasks assigned by program director
• Assist with TRANSLATING for Spanish speaking guardians and clients throughout a CANS and
• Assessment Evaluation.
  • Submit work orders to the building Maintenance
    Example: Lights went out/electrical issues etc.
• Assist in discharges of clients
• Any other assigned duties 

Schedule and Contract Terms

 Part-time virtual services.  Weekly hours, availability, hourly rate, and specific deliverables will be agreed upon before engagement.  This is a 1099 independent contractor opportunity

Requirements

• High School diploma or equivalent, and at least one year of administrative, scheduling, customer service, or related experience.
• Strong organizational skills, attention to detail, written communication, and time management skills
• Proficiency with Microsoft Office or Google Workspace and comfort learning electronic record systems
• Ability to work independently, meet deadlines, and communicate respectfully with divers clients and teams.
• Reliable internet, access to a computer suitable for required systems, and a private workspace for handling confidential information.

Preferred Qualifications

Experience in behavioral health, healthcare, or social services, familiarity with electronic health records.  Medicaid eligibility, prior authorizations, or residential facility coordination.  Bilingual English/Spanish skills are a plus