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Water Network Technician

Role overview

Qualifications

  • Solid, hands-on leakage experience
  • Valid Full UK Drivers Licence
  • Customer-focused and safety-led
  • Proactive, right-first-time mindset

Responsibilities

  • Identify, investigate, and reduce water leakage
  • Manage designated patch of District Meter Areas (DMAs)
  • Regular customer interaction and technical investigation
  • Build and maintain relationships with key stakeholders

Key facts

Hard skills

Other skills

  • Decision Making
  • Problem Solving
  • Relationship Building
  • Proactivity
  • Self-Motivation
  • Collaboration
  • Positivity

About the company

Severn Trent logo

Severn Trent

Water & Wastewater Treatment

Water is wonderful. Without it we’d be lost. With it, everything’s possible.For every toothbrush, for every loo flushed. For the hot showers, the cool drinks, the cups of tea. (Because honestly? There’s nothing that can’t be sorted over a nice cup of tea.) But it’s not just at the heart of our homes. It’s at the heart of everything; our schools, our businesses, our hospitals. Saving lives, helping communities thrive. It’s essential, and we simply cannot live without it.We’re Severn Trent, a diverse and amazing group of people who want to keep it that way. We bring you clean water and we take it away safely too. But it’s not just what we do. It’s how we do it: not just talking, but going over and above. Stepping up and rolling our sleeves up. And it’s why we do it: because we care. Not only about our water but our little corner of the country and the community we serve. We care for our amazing colleagues who without them none of this would be possible. We care about making sure they reflect the communities we work in too. At Severn Trent we do more, because we care.

Company details

Company typeXLarge
IndustryWater & Wastewater Treatment
Company size5001 - 10000

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Job description

 

LET’S CUT STRAIGHT TO IT 

At Severn Trent, our people are at the heart of everything we do. We’re in the top 5% of utility companies worldwide for employee engagement, and we’re equally proud of our strong Glassdoor score — reflecting how much our people love working here.  

Join us to make a positive impact on the environment and our communities, while being valued and supported in a truly inclusive workplace. 

If you want to do more, because you care, we want you on our team. 

LET’S TELL YOU MORE

We are looking for a proactive and self‑motivated Water Network Technician to join our Water Network Operations and Leakage team in Gloucestershire. You’ll be taking ownership of a designated patch of District Meter Areas (DMAs). There are 2 positions within the area available. 

This is a field‑based role offering a high level of autonomy, where you can manage your own workload while playing a vital part in identifying, investigating, and reducing water leakage across the network, with a key focus on health and safety.

The role includes regular customer interaction, technical investigation, and detailed feedback to operational teams. A key objective for the team you’ll be joining is to reduce unaccounted water within your designated patch. Additionally, you will be looking to build and maintain relationships with key stakeholders.

You'll travel around Gloucestershire, and you will be given one of our vans so you can do your job; this makes having a valid Full UK Drivers Licence an essential requirement for the role, so you are able to carry out your responsibilities!

With this being such a critical role, we’re looking for someone who can join us 40 hours a week, Mon to Fri, 7:00AM to 3:30PM. You will also participate in a standby rota.

WHAT WE’RE LOOKING FOR

Our ideal candidate will bring solid, hands‑on leakage experience and the confidence to apply it effectively in the field. You’ll be customer‑focused and safety‑led, able to perform calmly under pressure while consistently adding value at all levels.

With a proactive, right‑first‑time mindset, you’ll diagnose and resolve problems efficiently, balancing commercial awareness with sound cost‑benefit decision‑making. You’ll have a genuine commitment to building and maintaining strong, collaborative relationships with a wide range of stakeholders.

Skills and experience are important, but character, positivity, and a caring attitude matter too. We welcome and celebrate diverse individuals, knowing they help us better serve our communities. We seek people who get involved, want to be part of something bigger, and make a difference because they care.

HOW WE’LL REWARD AND CARE FOR YOU

It's not just a job; it's a career. We offer benefits that reward great work and award-winning training to help you reach your potential. Plus, you'll contribute to the environment and community too. Here are some of our favourites:

  • 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
  • Annual bonus scheme (of up to £1,500, which is subject to eligibility)
  • Family-friendly policies (including a year off fully paid maternity and adoption leave)
  • Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%) 
  • Sharesave – the chance to buy Severn Trent plc shares at a discounted rate
  • Dedicated training and development with our Academy
  • Electric vehicle scheme and retail offers
  • Two paid volunteering days per year

LET’S GO

We can't wait to hear from you! Have an updated CV ready and spare five minutes to apply. We'll let you know the outcome after the closing date, so keep an eye on your phone and emails. 

 

Apply once. Then go straight to the hiring manager.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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