Logo for TRI - The RBQM Experts

CloudOps Engineer

Role overview

Qualifications

  • Experience in software release validation
  • Knowledge of Azure DevOps configuration
  • Automation of repeatable tasks
  • Management of Azure Kubernetes Service (AKS)

Responsibilities

  • Complete software release validation for client-facing environments
  • Implement best strategies for Azure DevOps projects
  • Manage infrastructure security and compliance including IaC and PaC
  • Contribute to CI/CD deployment pipelines and out-of-hours support

Key facts

Hard skills

Other skills

  • Collaboration
  • Problem Solving
  • Communication

About the company

TRI - The RBQM Experts logo

TRI - The RBQM Experts

Risk-Based Quality Management (RBQM) drives better clinical trials, improved patient safety, and compliance with Good Clinical Practice (GCP). At TRI, we make RBQM work. Deployed on over 450 clinical trials, we understand the challenges and how to overcome them. Our industry-leading RBQM platform, OPRA, is built by operational experts to support Risk Assessment, Risk Management, and Central Monitoring—all in one intuitive system. With two core modules, OPRA-RAM and OPRA-CM, OPRA enables teams to focus on what matters most, prioritize critical risks, and take confident, timely action - all backed by clear, evidence-driven insights. What sets us apart? Our operational focus. Whether you need expert support or a seamless tech solution, we’re here to help. With real-world clinical trial experience, our RBQM team provides the guidance you need to meet regulatory requirements (ICH E6/E8) and confidently embed RBQM at the heart of your trials. That’s why leading global players trust TRI. We’re not called The RBQM Experts for nothing. 😊

Company details

Company size51 - 200

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Job description

About the role

We’re looking for a Cloud Operations Engineer to join our Cloud Operations team, supporting the Development team in a DevOps capacity and helping ensure the ongoing availability, security and performance of the OPRA platform.

Triumph Research Intelligence is a SaaS business on a mission to make Risk Based Quality Management (RBQM) simple for all clinical trials. 

Our platform, OPRA, leads to safer patients and happier clinical trials teams - with the end goal being higher quality trials, better drugs getting to market quicker and ultimately, more lives saved. 

Your skills & qualifications

As our Cloud Operations Engineer, you'll be part of the team keeping OPRA running smoothly and securely - from release validation through to infrastructure, monitoring and third-party access. 

You'll work closely with the Development team, helping to automate, secure and continuously improve how we build and operate our platform.

To be able to fulfil this role to the highest level, you must show you can:
  • Be part of the team that completes the software release validation process to enable the successful deployment of software releases into client-facing environments.
  • Work with other teams to determine and implement best strategies for configuring Azure DevOps projects, teams, permissions, boards and work items.
  • Automate repeatable tasks.
  • Manage application configuration and secrets.
  • Manage infrastructure security and compliance, including Infrastructure as Code (IaC) and Policy as Code (PaC).
  • Manage Azure Kubernetes Service (AKS), including setup, debugging, administration and maintenance of multiple clusters.
  • Manage monitoring and alerting through DataDog to ensure proactive alerting is maintained.
  • Manage and secure third-party access to internal systems.
  • Create, maintain and debug Docker build scripts.
  • Administer and maintain MongoDB (both Atlas and self-hosted).
  • Contribute to the improvement of CI/CD deployment pipelines and take part in an out-of-hours support rota.

Our company culture

At TRI, we take pride in our open and collaborative company culture - it's at the heart of everything we do. Our aim is to support each other and set each other up for success.

As a TRI team member, you can expect to be offered the right environment, compensation, and development opportunities to allow you to focus on being successful, and to support your colleagues to do the same.

In return, TRI expects our team members to work hard, focusing on what really matters. We ask for honesty, thoughtful communication, and cross-functional support. It really is that simple.

Benefits & compensation

  • Flexible, remote-first working. You will be able to enjoy all the benefits of working from home, with access to coworking spaces close to you if required (via Hubble membership).
  • Generous holiday as standard. We offer 33 days holiday (includes English Bank Holidays), with a company shutdown between Christmas and New Year. 
  • Carefully considered, market-leading salaries. We regularly benchmark our salaries to make sure we are offering at the top end of the scale. 
  • Enhanced pension offer. Following your probation period, you can opt in to our enhanced pension contributions arrangement. It's a salary sacrifice scheme, paid on your full salary (not just the 'qualifying amount'), which means you get better pension contributions alongside valuable tax and National Insurance savings.
  • Health and wellbeing support. We offer all employees a health cash plan with Westfield Health, allowing you to look after your health and wellbeing every day. The plan includes cash back for a huge range of health services including dental and optical, Virtual GP, face to face counselling and more.
  • Life cover. You will be covered at four times your salary from day one, paid as a tax-free lump sum to your named beneficiary.
  • Training and development. We make sure that you are able to reach your full potential with TRI by offering you access to training and development, plus regular reviews and goal-setting with your line manager.
  • Celebrating milestones. We celebrate your personal milestones and achievements as well, because we know there's more to life than work.

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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