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Job Summary
The Supply Chain Program Manager will lead and coordinate complex, cross-functional initiatives supporting the continued growth and evolution of our distribution center network. This role will support both existing distribution center operations and the planning, buildout, and opening of future facilities.
The Program Manager will serve as a central point of coordination across multiple supply chain workstreams, bringing together project schedules, milestones, risks, dependencies, and updates into a comprehensive program-level view. This individual will partner closely with teams across Distribution, Transportation, Information Technology, Purchasing, Industrial Engineering, and other functions, as well as external partners, to keep initiatives aligned and moving forward.
Major Tasks, Responsibilities, and Key Accountabilities
- Lead and coordinate multiple concurrent supply chain projects, with a primary focus on distribution center operations, facility buildouts, and new distribution center openings.
- Develop, maintain, and manage integrated project schedules, milestones, dependencies, deliverables, and program-level reporting.
- Establish effective meeting and communication cadences with workstream leaders and cross-functional partners to ensure timely information sharing and project alignment.
- Proactively engage stakeholders to gather project updates, identify challenges, and maintain accurate and timely program information rather than relying solely on passive reporting processes.
- Consolidate information across multiple workstreams into clear, actionable project reports and leadership presentations.
- Partner across Distribution, Transportation, IT, Purchasing, Industrial Engineering, and other supply chain functions to understand how individual workstreams affect overall program objectives.
- Identify and communicate cross-functional risks, dependencies, and impacts across the broader program.
- Maintain organized and consistent project documentation, files, trackers, presentations, and reporting materials.
- Develop effective presentations and communicate program status and priorities to audiences ranging from frontline associates to senior leadership.
- Support change management efforts associated with supply chain transformation, helping stakeholders understand changes, build alignment, and move initiatives forward.
- Build productive relationships with internal and external partners and use influence, collaboration, and proactive communication to drive progress.
- Demonstrate initiative and ownership by proactively establishing project structures, schedules, meetings, and communication processes needed to support successful execution.
Nature and Scope
- Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data.
- Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by a supervisor and/or direct customers of the process.
- May provide general guidance/direction to or train junior level support or professional personnel.
Work Environment
- Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
- Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
- Typically requires overnight travel less than 10% of the time.
Education and Experience
- Typically requires BS/BA in a related discipline. Generally 5-7 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field. Certification is required in some areas.
Preferred Qualifications
- Five to Seven years of Supply Chain and Distribution Center Project Management experience.
- Proficient using Smartsheet.
- Understand WMS & TMS functions (i.e., Softeon, Manhattan, Oracle, and Descartes).
- Experience using AI in Supply Chain Project Management.
- PMP is a plus.
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