Marketing Cloud Developer

Life at Ness

At Ness, people come first. Here, you'll be part of a vibrant team that values curiosity, innovation, and growth. We work with industry-leading clients on projects that truly make an impact while supporting every team member in carving out their unique career path. With resources for learning, certifications, and hands-on experiences, Ness offers you more than just a job it’s a place where your ideas, ambition, and well-being matter.

The Role

We are looking for a Salesforce Marketing Cloud Developer to deliver Marketing Cloud solutions end to end for our clients: from requirements and solution design through build, integration, support and optimisation.
You will combine deep Marketing Cloud technical skills with a strong grasp of marketing automation, data management and digital marketing best practice. You will work closely with client marketing, CRM and data teams to build personalised data-driven journeys.

Key Responsibilities

• Build, test and deploy multi-channel campaigns.
• Design and build multi-step customer journeys in Journey Builder, including entr.y sources, decision splits and wait logic.
• Develop dynamic, personalised emails, landing pages and CloudPages using AMPscript, SSJS and HTML/CSS.
• Write and optimise SQL queries in Automation Studio for segmentation, data transformation and reporting.
• Build and maintain automations, including file imports, data extracts, file transfers and scheduled query activities.
• Configure Content Builder templates and reusable content blocks for marketing teams.
  
• Design complex data models and segmentation strategies in Contact Builder: Data Extensions, attribute groups and relationships.
• Configure and maintain Marketing Cloud Connect between Marketing Cloud and Sales or Service Cloud.
• Build integrations with Salesforce and third-party systems using the Marketing Cloud REST and SOAP APIs, including triggered sends and transactional messaging.
• Ensure data integrity, data quality, subscriber management and consent handling meet GDPR requirements.
• Set up and manage deliverability: sender authentication (SPF, DKIM, DMARC), IP warming and bounce handling.
• Test journeys and content across devices and email clients before release.
• Analyse campaign performance and recommend improvements through A/B testing and reporting.
• Troubleshoot failed sends, automations and data issues, and provide third-line support.
• Train Support marketing teams to drive adoption and platform proficiency.
• Create and maintain clear technical documentation.

Qualifications and Skills

• 3+ years' hands-on experience as a Salesforce Marketing Cloud Developer
• Hands-on experience with Journey Builder, Automation Studio, Email Studio, Contact Builder and Content Builder.
• Strong SQL for data manipulation, segmentation and reporting.
• Strong AMPscript and working knowledge of Server-Side JavaScript (SSJS).
  
• Strong HTML and CSS for dynamic, responsive email and content.
• Working knowledge of the Salesforce platform and how it integrates with Marketing Cloud, including Marketing Cloud Connect.
• Experience with the Marketing Cloud REST and SOAP APIs.
• Knowledge of digital marketing strategy, campaign execution and performance metrics.
• Good understanding of email deliverability, subscriber management and data privacy (GDPR).
• Experience working in Agile delivery teams, using tools such as Jira and Confluence.

Nice to Have

• Salesforce Certified Marketing Cloud Developer (strongly preferred)
• Salesforce Certified Marketing Cloud Consultant (strongly preferred)
• Salesforce Certified Marketing Cloud Email Specialist or Administrator
• Salesforce Administrator

What Makes You a Great Fit

• Strong grasp of both technical and functional Salesforce concepts.
• Problem-solver with a bias toward clean, scalable design.
• Collaborative mindset with clear communication habits.
• Curiosity to explore new Salesforce features and improve existing solutions.
• Commitment to delivering solutions that add real business value.

Why Join Us
At Ness, you will work with diverse, talented professionals who are dedicated to making an impact through technology. We encourage applicants of all backgrounds to apply—even if you don’t meet every requirement, we’d love to connect with you if this role excites you. We’re committed to creating an inclusive workplace that celebrates each team member’s unique talents.

With flexible remote options, diverse projects, and access to development resources, joining Ness means building a career that’s meaningful and impactful.

What to Expect Next

We believe great experiences start with transparency—and that includes our hiring process. Here’s what you can typically expect after you hit "Apply":

1.     HR Interview – A conversation to get to know you better and align on expectations

2.     Technical Interview – A chance to showcase your skills and experience

3.     Client Interview – Ensuring mutual fit between you and the client team

4.     Offer Stage – If everything aligns, we’ll be happy to make it official

While many of our roles involve just 2–3 steps, some client processes may include additional conversations. Regardless of the path, we aim to keep every step transparent and respectful of your time.

Ready to Start Your Journey?