Program Manager II

About This Position

Job Description:

Program Manager II

Purpose:

Under limited direction, responsible for developing, implementing and managing moderately complex program(s) that integrates multiple elements or projects to achieve a defined objective. 

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Develops and implements full-scale programs that may have multiple internal and external stakeholders.
• Determines program goals, objectives, and resource requirements.
• Establishes program standards, methods, policies, and procedures.
• Coordinates and collaborates with multiple stakeholders involved in or affected by programs.
• Monitors and evaluates program effectiveness, and implements improvement strategies.
• Develops, manages, and monitors the program budget and associated projects and provides financial information.
• Assists in the development, management, and submittal of proposed budget forecast planning.
• Manages, coordinates, implements, and monitors projects associated with assigned programs.
• Interacts with internal and external customers.
• Investigates and responds to inquiries from the public and other departments.                                                                                                                                                                                 
• Attends meetings and conducts presentations Board and Commissions, City Council Committees, City Council, and other related agencies.

Responsibilities - Supervisor and/or Leadership Exercised:

May be responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for discharge.

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of principles and practices associated with assigned program area(s).
• Knowledge of fiscal planning and budget preparation and monitoring.
• Knowledge of management principles related to municipal project and program activities.
• Knowledge of City practice, policy, and procedure.
• Knowledge of supervisory and managerial techniques and principles.
• Skill in oral and written communications.
• Skill in planning, coordinating, and implementing programs and activities.
• Skill in interpreting, organizing, coordinating, and executing assignments, projects, and programs.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software applications.
• Skill in data analysis and problem solving.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to establish and maintaining good working relationships with other City employees and the public.
• Ability to exercise good judgment, tact, and diplomacy in all dealings and maintain confidentiality as required.

Minimum Qualifications:

• Graduation with Bachelor's degree from an accredited college or university with major course work in a field related to the job, plus four (4) years of experience in a field related to the job, including two (2) years of which were in a supervisory, project, or program management capacity.

Licenses and Certifications Required:

Valid Texas Class C Driver License.

Preferred Qualifications:

• Experience advancing programs, projects, or policies that serve community needs. Relevant backgrounds may include transportation, public health, data science, communications, or other fields.
• Ability to bring together people with different responsibilities and perspectives to establish priorities, solve problems, and deliver results.
• Ability to communicate clearly with varied audiences through writing, presentations, and meeting facilitation.
• Experience organizing complex work, balancing competing priorities, and managing project timelines, budgets, or resources.
• Ability to use data, research, and stakeholder input to understand problems, assess outcomes, and recommend improvements.
• Demonstrated initiative, adaptability, and collaborative leadership, including developing practical solutions when the path forward is unclear.

Notes to Candidate:

Help turn Austin’s commitment to safer streets into action. The City of Austin’s Vision Zero team seeks a versatile Program Manager to advance programs that reduce traffic deaths and serious injuries. We welcome applicants from a range of professional backgrounds who bring strong organizational skills, curiosity, sound judgment, and the ability to move work forward with others.

This generalist role combines program development, project coordination, budgeting, research, and communication. You will work with City staff, partner agencies, and community organizations to translate safety priorities into achievable plans, coordinate implementation, and evaluate results. Assignments may include coordinating safety improvements on high-injury roadways, facilitating the Fatality Review Board, developing grant proposals and managing funded initiatives, and supporting research and program evaluation. Priorities will evolve with the team’s needs and your skillset, offering opportunities to learn and contribute across the Vision Zero portfolio.

You do not need to be a transportation expert to make a meaningful contribution. We value people who ask thoughtful questions, build productive relationships, navigate unfamiliar challenges, and follow through. Applicants who meet the position’s minimum qualifications are encouraged to apply.

Pay Rate: $75,950 - $95,700 yearly.

Location: 5202 E Ben White Blvd, Austin, TX 78741

Hours: Monday - Friday 8:00 a.m. to 5:00 p.m.

Hours may vary depending on departmental needs and initiatives.

Watch Inside TPW to learn more about Austin Transportation and Public Works and its role in the region's mobility landscape.

Working for the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities, and more. Click here for more information on City of Austin Benefits!

This position may require a background check. 

Assessment: This position may require a skills assessment.

Essential Employee: This position is considered an “Essential” role and is essential to the operations of the City based on the preparation, response, and recovery phase of extraordinary situations or emergency conditions. As an employee that has been designated as “Essential” the expectation will be to work at a designated work site during declared extraordinary situations or emergency conditions to serve the community. Essential Employees during emergencies play a role in ensuring the public health, safety, and welfare of our community and ensuring City operations continue.

A Cover Letter and Resume are required for this position. Please be sure to upload these documents for consideration

READ THIS STATEMENT regarding your Application:

A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history (to include all job duties, responsibilities, and employment dates) on your online application. The application is an official document; incomplete applications will not be considered (e.g., "see resume" or "see LinkedIn Profile"). Resumes will not be used to qualify for the position and will not be used to recommend salary.

Driving Requirement:

This position requires a Valid Texas Class C Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.

We also recommend you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

Close Job Posting: Department may close the job posting at any time after 7 days.

Please be aware the Posting End Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

90-Day Provision for Additional Vacancy: This posting may be used to fill other vacancies in other sections within the Division. Decisions on assigned section will be made at the time of hire based on business needs.

Office Location Notes: Office location is subject to change based on department needs and programs.

PLEASE NOTE: Austin Transportation and Public Works positions are not at 100% remote operation.

Video Conferencing Software Technology: Austin Transportation and Public Works uses the communication platform, Microsoft Teams, to conduct virtual interviews.

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JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – that anchor our delivery of services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.

• Value and Innovation: Work in an environment where employees are valued, and innovation thrives.

• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.

• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.

• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.

• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.

• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.

• Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

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EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.