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Kundeservicemedarbejder - dansktalende

Savior Artigos Texteis Lda

Role overview

Qualifications

  • Fluent Danish
  • Good English for internal systems and documentation
  • Patience and a helpful approach even in difficult conversations
  • Basic computer skills and comfort with web-based tools

Responsibilities

  • Keep case records accurate and updated
  • Follow your own quality scores and use feedback
  • Explain step-by-step solutions in clear and simple language
  • Suggest improvements that reduce repetitive inquiries

Key facts

Hard skills

Other skills

  • Patience
  • Basic Internet Skills
  • Quick Learning

About the company

Savior Artigos Texteis Lda logo

Savior Artigos Texteis Lda

Textiles Manufacturing

Savior was founded in 1986 and already has extensive experience in the textile sector. With the global market as our main target, our activity stands out, above all, for its strong commitment to quality, diversity and rigor. We aim to offer the best service and fully satisfy the customer. Our portfolio consists of a wide range of clothing products in the most varied aspects, ensuring that we are always at the forefront of market trends. Completely adapted to today's needs, we look to the future with maximum responsibility, competitiveness and innovation, without ever leaving aside social and environmental issues. With the greatest dedication and objectivity, we believe we are on the right path to becoming the ideal partner in the textile sector.

Company details

Company typeStartup
IndustryTextiles Manufacturing
Company size11 - 50

Links

Website LinkedIn See all jobs

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Job description

Placering: Athen, Grækenland
Arbejdsform: Fjernarbejde
Arbejdstid: 8 timer om dagen, 5 arbejdsdage om ugen

Vi opbygger et dansktalende team i Athen og søger mennesker, der har lyst til at hjælpe andre. Startdato: 19 oktober 2026.

Nogle dage byder på hurtige, enkle henvendelser, og andre kræver grundig undersøgelse og tålmodig opfølgning. Hver sag, du lukker, bringer en kunde tættere på et klart svar.

Dine ansvarsområder:

  • Hold sagsregistreringerne korrekte og opdaterede
  • Følg dine egne kvalitetsscorer og brug feedbacken
  • Forklar trin-for-trin-løsninger i klart og enkelt sprog
  • Foreslå forbedringer, der reducerer gentagne henvendelser

Krav:

  • Flydende dansk
  • God engelsk til interne systemer og skriftlig dokumentation
  • Tålmodighed og en hjælpsom tilgang, også i svære samtaler
  • Du lærer hurtigt nye interne systemer
  • Grundlæggende computerkundskaber og tryghed ved webbaserede værktøjer
  • Et roligt arbejdsrum og en stabil internetforbindelse til fjernarbejde
  • Berettiget til at arbejde i Grækenland (EU-statsborgerskab, en gyldig arbejdstilladelse eller et bevis for flygtningebeskyttelse)

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MR

Marcus Rivera

Chief Revenue Officer

m.rivera@company.com
linkedin.com/in/marcusrivera
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